The Congressional Research Service noted a decade ago that, “Intelligence is valuable only if it can be shared with consumers who need it, but, to the extent that it is more widely shared, risks of compromise are enhanced.” That report was prompted in part by 9/11. In the twenty years since, “need to know” has become “need to share” throughout the federal government as agencies have come to realize the value...

BEC attacks on city, state, local governments and educational institutions is a major cyber threat hitting organizations today. Across the nation, these attacks present a significant and unique challenge for resource-strapped local governments and educational entities. The FBI reports that 51% of all Cyber losses originate with BEC. Security leaders need strategies that help mitigate these common attacks and get ahead of threat actors today -...

Water system design and analysis can be costly, time consuming, and challenging for municipal agencies. The combination of CAD, GIS, simulation and analysis features needed to produce a useful model usually means bouncing between different technologies and platforms. Often, it's a marginal CAD-enabled platform that requires export to a GIS platform, or a limited bolt-on tool that is tied to a GIS platform, neither supporting the iterative need...

The pandemic and great resignation have put talent acquisition and employee retainment front and center for companies and federal agencies alike. Today, there are several emerging technologies that can make a substantial impact on improving recruitment, reducing regrettable attrition, and promoting diversity and inclusion. At the forefront of this innovation is Artificial Intelligence (AI). Yet misconceptions, misunderstandings, and a lack of...

Contactless service delivery and data on demand is now expected of nearly every government agency. Has your Community Development technology platform been keeping up? Join us to learn how municipal and county governments can quickly deploy constituent-centric experiences, speed up service delivery, and scale fast to meet Community Development (Planning, Permitting, Inspections, and Code Enforcement) mission demands with purpose-built applicati...

Governments everywhere and at all levels should be applauded for finding ways to meet their citizens’ needs during the pandemic. While many agencies had continuity-of-operations plans in place, no one imagined that every agency would have to act on them at the same time. What made it possible, of course, was the rapid spread of cloud-based technology that enabled government employees to work from their own homes, frequently using their o...

The U.S. military maintains bases in more than 70 countries and territories around the world, some of them in inhospitable or hard-to-reach areas. When a piece of equipment fails – whether a weapon, a radar dish, or something more prosaic like a mess hall stove – getting replacement parts can be difficult and time-consuming, and the delay can cause anything from mild inconvenience to serious problems meeting the mission. Larger bas...

Public sector agencies’ digital strategies were put to the test by the pandemic. With legacy and manual systems pushed to their limits by the new digital age, agency leaders were faced with the unprecedented task of scaling digital solutions which suddenly became the default channel for millions of interactions with the population. Public sector professionals stepped up to the challenge. However, as the effects of the pandemic ease, indi...

The (ISC)² Certified Cloud Security Professional (CCSP) credential to ensures that cloud security professionals have the required knowledge, skills, and abilities in cloud security design, implementation, architecture, operations, controls, and compliance with regulatory frameworks. The CCSP OnDemand is a self-paced learning solution that covers the 6 domains of the CCSP Common Body of Knowledge (CBK) in order to study for the CCSP examin...

Government agencies continue to expand their digital service offerings, making it easier than ever before for the public to access critical benefits and services online. However, this rapid expansion of digital services has opened the door to unprecedented identity fraud and abuse, costing billions of dollars. In many cases, additional customer friction was introduced for identity verification processes as a mechanism for reducing fraud. But t...