At Government Employee Engagement Training, you will gain actionable insights from your internal communications peers and leading technology experts to improve employee communications, collaboration, and engagement in your agency’s rapidly evolving digital workplace. You will: Learn from your peers in internal communications from across the public sector as they share their internal communications and employee engagement strategies and h...

Earned Value Management (EVM) is a project management technique used to assess and monitor a project’s performance and progress in terms of scope, time, and cost. It integrates project scope, schedule, and cost variables to comprehensively view project performance and progress.Importance of Earned Value Management:Comprehensive Performance MeasurementPredictive AnalysisEnhanced Decision-MakingImproved CommunicationRisk ManagementAccounta...

Register today for Strategic Internal Communications for Government and gain actionable insights into improving employee communications, collaboration, and engagement in your agency’s rapidly evolving digital workplace and achieve your agency’s goals. Through case studies led by internal communications professionals from the public sector (federal, state, territorial, tribal, and local), and workshops led by industry leaders...

As we explore a new era of hyper-personalization and intelligent technology, people have come to expect seamless, intuitive interactions with their favorite brands — and their government systems are no exception. Join us for the 15th annual Adobe Government Forum on May 1st in Washington, DC. Esteemed leaders from federal, defense, state, and local sectors — along with industry specialists — will delve into cutting-edge strat...

This hands-on workshop guides you through the creation of a headless CMS (Content Management System) employing a secure and versioned RESTful API. Embrace industry best practices as you fortify the API's security with JWT tokens and leverage the power of cbSecurity (coldbox-security.ortusbooks.com). Throughout the workshop, we emphasize the principles of Behavior and Test Driven Programming, ensuring comprehensive automated testing covers ever...

If two heads are better than one, what can hundreds of government contact center professionals offer you and your organization? That's the "founding question" of the Association of Government Contact Center Professionals — and the answer expands every year! Created by government contact center professionals for government contact center professionals, AGCCP exists to educate and support our members and uplift our profession. By sharing k...

When bad actors are looking to commit cybercrimes, they follow the path of least resistance. Unfortunately, that path often leads them to local governments. Cities, counties and municipalities have seen a surge in ransomware attacks, but strengthening their cybersecurity systems can be a challenges with limited budgets and IT security resources. A shared cybersecurity model helps under-resourced localities leverage their collective knowledge,...

You’ve invested your resources in a new website to meet your residents’ needs with engaging digital experiences and interactions. But how can your community engage if they don’t know your website exists? Learn more about getting the word out about your amazing resources and services! Join us for a session exploring creative engagement strategies and tools intended to help maximize your new website and build community engagement.

At the start of the civic engagement journey, your residents were excited and ready to overcome any obstacles that stood in the way of making your community better. But as time went on and project timelines lengthened, interest in championing various causes waned. As a result, many previously activated residents may have stopped visiting the site or regularly engaging with projects. With tools that provide effective audience segmentation commu...

On Tuesday, June 14 at 11:00 a.m. EST / 8:00 a.m. PST, Cindi Mansell is hosting a 15 Minute webinar to share 10 specific things you can do to improve your public records request intake form. Tips will include… Adding a checkbox for media to self-identify Building functionality to identify duplicate requests Methods to deflect requests prior to requesters hitting submit Removing superfluous information. Join us, then schedule a meeting w...