Tune in on August 1st at 10am Technology is dramatically reshaping the way state and local governments operate and connect with their constituents. From cloud computing to the rise of artificial intelligence, advances in various technologies allow state and local leaders to reimagine both their internal processes and external services. Building the infrastructure that allows for that type of transformation is no small feat. From integrating ne...

As the world moves towards an increasingly digital future, it’s evident that the evolution of government services must follow suit. It is time for agencies to embark on the journey of modernization, ensuring that their vital services are accessible to all constituents, both online and offline. By leveraging resources effectively, software delivery teams can accelerate deployment timelines, enhance accuracy, and mitigate risks. Discover h...

When government agencies fail to provide seamless, intuitive public interactions, people miss out on valuable benefits and services because they are not aware of them or get lost in the adoption process. Additionally, cumbersome processes can lead to unnecessary calls to government agencies, resulting in time spent answering the phone and increased costs for call centers — costs and time that could be avoided if constituents had the info...

While the Personal Identity Verification (PIV) and Common Access Card (CAC) represent a high assurance, technically interoperable, and a highly regulated method of authentication, they suffer from factors such as ease of use, ability to work with mobile devices and across devices. Office of Management and Budget (OMB) memorandum M-19-17, Enabling Mission Delivery Through Improved Identity, Credential, and Access Management, opened the door for...

The Department of Defense (DoD)’s research and modernization priorities within artificial intelligence (AI) require transformative initiatives to ensure the United States remains at the cutting edge of technology. An important goal of DoD’s is to develop AI that is trustworthy, particularly when making life-or-death recommendations to warfighters. The 2023 Data, Analytics and Artificial Intelligence Adoption Strategy, which was dev...

Data is the biggest asset of modern organizations. But thanks to an increase in data breaches, evolving privacy regulations, and litigation volumes, data can also be an organization’s biggest liability. Good data governance is critical to government agencies’ ability to effectively respond to requests for data and reduce their overall risk. Join us online Tuesday, June 25 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government...

Join us for a day full of discussions on everything data integration, quality and analytics, and AI for U.S. Federal, and State and Local government agencies, as well as K-12 and Higher Education organizations. We’re crafting the agenda as we speak, but this year you will hear from: Qlik’s CEO and Vice President of Federal Executives from the Defense Logistics Agency, the United States Coast Guard and the Department of Veterans Aff...

Meet Brillion: a comprehensive suite of tools that can transform your utility's customer relationships into true partnerships. From video bill explanations and self-serve education tools to smarter program workflows, we get everyone working together to achieve your goals. Don’t miss this opportunity to learn best practices from your electric, gas, and water utility peers. Save your webinar spot now to uncover ways you can: Grab your cust...

As constituents' expectations evolve alongside technological advancements, government agencies must adapt their services to better meet the needs of customers across the nation. Doing so requires focus on and investment in the customer experience (CX). And with the emergence of artificial intelligence (AI) leaders are looking to its potential to improve CX. How is the rise of cutting-edge technologies like AI reshaping traditional approaches t...

On June 5, the U.S. Department of Energy (DOE) will virtually convene stakeholders to discuss the Affordable Home Energy Shot™—an ambitious initiative to reduce the upfront cost of upgrading a home by at least 50% while reducing energy bills by 20% within a decade. Nearly one in four households nationwide experience high energy burdens; as a result, more than 20% fell behind on their energy bills in 2022. These trends disproportion...