Join leaders from a U.S. Federal Health agency, Deloitte, and Salesforce to learn how leading organizations are reimagining the contact center experience, by focusing on the future of service through the use of innovative technologies to elevate the agent experience and customer relationships. The discussion will cover: The changing landscape of contact center technology An overview of Salesforce Service Cloud Voice Cost efficiencies gained th...

Security confidence is key to business resilience. Discover how identity is redefining the future of security. It’s time to elevate your security strategy! Learn how to meet today’s challenges while anticipating future threats at Navigate 2021.

Welcome - the desk is open, and we are ready to sign you up for #DevDay GOV 2021.This year’s event will be virtual with plenty to interest any developer or application owner already – or considering – taking their mainframe and COBOL applications on a transformation journey. Working for Federal, State or the Local Government? There is plenty here to help you – and your agency – do what you do faster, more efficien...

Week 4: Registering to Become a Vendor and Obtaining Certifications Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to pass the CCM Exam and to become certified professionals. Also, these classes are open to all GCA members, partner members and the public. You're welcome to attend and audit the classes with the...

The federal government is facing the most complex and highly sophisticated cyber threats against their IT infrastructure and their mission. In addition, managing technology today is becoming even more complex with the increasing number of products in the IT infrastructure and the lack of full visibility into an organization’s IT estate. Federal IT departments are being encouraged to adopt enterprise software within record speed while man...

Cybersecurity challenges for government agencies are many, diverse, and evolving. That’s why public sector professionals must keep pace with the dynamic threat environment and update their knowledge to address the latest risk factors to defending networks, devices, and data. Plan to join your public sector peers for an informative online event on Tuesday, Aug. 17 from 2-3:30 p.m. ET / 11 a.m. -12:30 p.m. PT, to hear from seasoned cyberse...

Audits in the world of government contracting are a matter of when, not if. Accounting system surveys, pre-award and post-award audits and incurred cost audits, are just a few among many that government contractors will face. The key to successfully passing an audit is understanding compliance, knowing the basics of the audit process, written policies and procedures, adequate internal controls, and regular testing. This course will focus on th...

FEDERAL EMPLOYEES: TAKE THE GUESSWORK OUT OF RETIRING FROM FEDERAL SERVICE The ProFeds Federal Retirement Impact Workshop gives federal employees a no-nonsense approach to evaluating the financial impact of benefits decisions made as they near retirement. IMPORTANT INFORMATION Attendance is free-of-charge Class size limited to enrich training experience Training includes CSRS & FERS audiences Spouses are encouraged to attend Refreshments...

Join Jennifer Schaus & Associates for a new monthly webinar series in 2021 The GOV CON (LIVE) Q&A Cafe with webcam and LIVE Questions. When: 2nd Friday of each month Time: 12pm - 1:30pm ET About: Each month will feature a new theme or topic with 4 Panelists who will present on the topic and answer your live questions. Slides will be available for complimentary download on SlideShare.net. (Please find our 350+ GovCon PPTs on this site...

Join us for the 30th USENIX Security Symposium, which will be held as a virtual event on August 11–13, 2021. USENIX Security brings together researchers, practitioners, system administrators, system programmers, and others to share and explore the latest advances in the security and privacy of computer systems and networks. View the technical sessions program and register today.