Approximately 87% of critical infrastructure is owned by the private sector, so how can the government help defend it in cyberspace, especially against nation-state adversaries such as Russia and China? The Biden Executive Order, extended 100-day action plan, and other directives call for private-public collaboration to protect the nation’s grid, water/wastewater facilities, and pipelines, but how do you take action to implement shared d...

Several Russian generals have been killed in Ukraine because their soldiers have been forced to rely on communications “in the clear,” on regular cellphones and handheld radios. But that does not necessarily translate into a permanent tactical advantage for the Ukrainians – Russia is also known for its hacking skills. If their secure communications are breached, Ukrainian forces also can be at risk. There is no more timely ex...

Forced by the pandemic and remote work requirements, agencies at all levels of governments made a pivot to digital services quickly in 2020. Now, many organizations are pausing to evaluate their progress so far and create a strategic plan to target new opportunities, evaluate customer expectations and experience, and address workforce training needed in the new environment. As part of this digital re-evaluation, agencies will need to get buy-i...

The Federal Mobility Group (FMG), in partnership with ATARC, is holding the fourth annual 5G Government Symposium to drive greater awareness of fifth generation (5G) technologies, highlight innovative use cases and showcase current deployments. This event will demonstrate the dynamic opportunities surrounding 5G and the challenges in realizing them. Attendees will learn more about 5G-related applications helping government and industry meet th...

Learn how the USCG is transforming and modernizing its fleet and IT infrastructure to better perform its missions. The US Coast Guard (USCG) has been actively pursuing an ambitious technology revolution plan to replace legacy equipment and modernize its cybersecurity and data management capabilities. Sworn to protect the American borders, the Coast Guard focused on empowering their fleet with reliable, mobile, and secure systems. Learn how the...

Women Empowering Women Women in today's era, more than previous times, are navigating pathways to more senior management and executive positions, while managing their work and home life, their steps in growth, and their selected roles, especially in fields where women are underrepresented. The second annual Women in Leadership Forum will focus on the techniques and steps of how women in primarily male-dominated organizations or agencies have a...

As a part of The President’s Management Agenda, Priority #2 focuses on the customer experience and asks the Federal government to refine their current standards to better fit the needs of the American people. The stresses and burdens that come with interacting with the government, such as when the public needs to pay their taxes or file a change of address, need to be eliminated in order to elevate the customer experience. Strengthening...

Today’s workforce expects flexibility and mobile has been the technology that empowers employees to work wherever and whenever they want. Employees are constantly using new devices to access sensitive organization information with the expectation of a painless user experience. IT departments are faced with the challenge of meeting this expectation while also ensuring that only authorized and verified users are accessing this information....

What is the future of government work? It’s hybrid workspaces and human-centric user design. It’s the synergy of people, systems, and data for rapid adaption. It’s working smarter to create more, more quickly. It’s meaningful digital acceleration to enhance government customers’ key life experiences. At the 2022 ServiceNow Federal Forum, we’ll explore how agile, efficient, and effective workflows are transfo...

Is your organization’s culture data-driven? Data is everywhere, and government agencies are constantly being told to use it to make better-informed decisions, but how do you actually do that? With so many different kinds of data and so many different ways of using it, it can be hard to know where to begin. Join us online Wednesday, March. 9 at 2 p.m. ET/11 a.m. PT to gain insights from government and industry experts about how you and yo...