Records Management University | FREE 6-...
🏫 🎓 📚 RECORDS MANAGEMENT UNIVERSITY 📚 🎓 🏫 Every Other Tuesday, October 13 - December 22, 2pm ET / 11am PTFREE | 6 Online Sessions | Pre-Approved for up to 6 CRM Credits NOTE: While this GovEvents.com listing is for October 13 only, RM-U is a 6-session course held every other Tuesday beginning with this date.Registering will sign you up for all classes, but you are free to attend just one, some, o...
Records Management University FREE Webi...
🏫 🎓 📚 RECORDS MANAGEMENT UNIVERSITY Presents 📚 🎓 🏫 FREE WEBINAR: The Records Management Approach Triumvirate: Categories, Capstone, and Big Bucket (and Setting Up Your File Plan) Tuesday October 13, 2pm ET / 11am PTFREE and Pre-Approved for 1 CRM Credit Hour This session is part of the Fall semester of Records Management University. Registering will sign you up for all classes, but you are free t...
Data Analytics for Action & Impact - Ar...
ABOUT THIS COURSE This two-day course will prepare functional managers and analytic practitioners to finally make sense of data analytics and take control of the analytic process. “Transforming Data to Decisions” develops core skills for data analytics and lays the foundation for data-intensive analytic projects that deliver insight, clarity, confidence and actionable decision support. Attendees will learn the four major types of p...
Digital Engagement Strategies For Gover...
This training brings together leading agencies, sharing their best practices – what worked well, and what didn’t – regarding digital outreach, strategic communications, and social media in government public affairs. With approximately 90% of your audiences receiving information from screen-based devices, social media and digital platforms are necessary to reach your audiences. Learn how to integrate, manage, monitor, and meas...
Speaking CX: Understanding the Language...
Touch points and personas. Journey maps and empathy maps. CX requires a different way of thinking and, with that, a different set of tools and concepts. This interactive webinar is designed to help remove the mystery from these terms. In it, you will learn the key tools that are used and how they support citizen experience work. You will also learn some key terms and concepts that will help to shift your thinking to more citizen-centric perspective.
Data Analytics for Action & Impact - Toronto
ABOUT THIS COURSE This two-day course will prepare functional managers and analytic practitioners to finally make sense of data analytics and take control of the analytic process. “Transforming Data to Decisions” develops core skills for data analytics and lays the foundation for data-intensive analytic projects that deliver insight, clarity, confidence and actionable decision support. Attendees will learn the four major types of p...
Digital Engagement & Strategic Communic...
The average government score on the ACSI (American Customer Satisfaction Index) report was a mere 64.4, filling in as the 2nd lowest out of every industry studied. Citizens say interacting with government agencies has become increasingly difficult… but it doesn’t have to be that way! Reach your citizens where they are. With approximately 90% of your audiences receiving information from screen-based devices, social media and digita...
Information Economics for Records Manag...
Information security. Information governance. Information access. Information value. Checking these boxes may seem straightforward for the proper management and use of your agency's records and information, yet few agencies can confidently execute this checklist. Complying with applicable federal records management laws and regulations is critical to not only safeguarding your information, but also enabling/ensuring access to the right informa...
Data Analytics for Action & Impact - Ar...
ABOUT THIS COURSE This two-day course will prepare functional managers and analytic practitioners to finally make sense of data analytics and take control of the analytic process. “Transforming Data to Decisions” develops core skills for data analytics and lays the foundation for data-intensive analytic projects that deliver insight, clarity, confidence and actionable decision support. Attendees will learn the four major types of p...
Mid-Atlantic Marketing Summit
This summit is the region’s premier event in marketing, technology, communications and media. This one-day event will bring together over 350 marketing and communications executives to discuss high-level issues through a series of panels, keynotes, presentations and networking. The event is co-produced by two of the most respected news organizations of their kind in the region: Potomac Tech Wire, the region’s source for technology...
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