Creating Excellent CX - The Need for Up...
Mail, email, social media, chatbot, phone call - the list goes on and on. The number of channels and data types that agencies need to keep track of, record and respond to is overwhelming. To make the situation even more challenging, customers are demanding more timely and thorough responses. How can agencies keep up? One solution is to use a cloud-based customer service management solution that enables organizational transformation. Join us on...
November 7, 2019
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GovLoop Location:
Webcast
Gov Insights: Where Is State and Local...
The federal government’s IT budget devotes more than 80% of its resources to maintaining legacy systems, but for state and local governments that percentage can skew even higher. As budgets shrink and the workforce ages, using data to make smarter decisions is more important than ever. However, getting the right data in the right hands at the right time requires a serious tech shift. Join us online on Wednesday, Nov. 6 from 2-3 p.m. ET/1...
November 6, 2019
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GovLoop Location:
Webcast
Is Your Website Safe? Gov Embraces Web...
The government is home to more than 2,000 websites for federal.gov domains alone. That figure doesn’t take into account smaller agencies, state governments, local governments and applications and web services. At the end of the day, those amount to hundreds of thousands of different networks that need to be protected, secured and optimized. So how can agencies keep on top of their web application security? Join us on Thursday, Oct. 30 at...
October 30, 2019
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GovLoop Location:
Webcast
The Whole Fed: Understanding the Govern...
Now more than ever before, the work government employees do is very, very stressful. In order to make your career in government sustainable, you need to be thinking about the full lifecycle, from entry into government to family life to retirement and so much more. You need to take the entire federal government employee lifecycle – or whole fed – into consideration when making your retirement and health insurance decisions. But how...
October 29, 2019
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GovLoop Location:
Washington, DC
Open Season Unlocked: Understanding You...
HDHP. HMO. PPO. CDHP. The acronyms associated with government benefits and healthcare are endless, and that’s just the tip of the Open Season iceberg. Figuring out what plan features to look for can be confusing and overwhelming. The good news is that we can help you learn the lingo and better understand your options. Federal Open Season – when federal employees can select or update their benefits packages – is quickly approa...
October 29, 2019
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GovLoop Location:
Webcast
How Civic Inclusion Powers Smart Communities
What occurs in a community is inherently geographically personal; everyone who lives in a place cares about that place. That means governments and citizens rely on each other to meet the community’s needs and shape its future. Esri’s GIS-based Smart Community Information System provides an opportunity to evolve how governments think about civic inclusion. It can help flag where people are speaking up and where are they not, which n...
October 24, 2019
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GovLoop Location:
Webcast
Govies Give Back
At GovLoop, we always want to give back to our community and now we want you to be a part of it! Join us and your public service peers Saturday, Oct. 19 from 9 a.m. - 1 p.m. ET in Washington, D.C. for Govies Give Back! We'll be cleaning up Rock Creek Park at the Melvin Hazen Mini-Oasis Site. It'll be a fun-filled day of giving back to the community, free lunch, awesome swag and networking! You'll be able to meet other public servants and the G...
October 19, 2019
Organizer:
GovLoop Location:
Washington, DC
Analyze This: Data’s Role in Modern Gov...
The Modernizing Government Technology (MGT) Act, Cloud Smart and Cross-Agency Priority Goals (CAP): at every turn, federal agencies are being asked to transform into 21st-century enterprises. But what does that transformation actually look like in practice and what role does data play? Join us online Wednesday, October 16 from 2-3 p.m. ET/11 a.m.-noon PT for an interactive discussion that will uncover the five biggest data challenges that gove...
October 16, 2019
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GovLoop Location:
Webcast
Leveraging Location to Combat Homelessn...
To address the growing epidemic of homelessness, governments need accurate data collection, strong collaboration tools and advanced analytics. They also need ways to share and collaborate both internally and externally with a variety of stakeholders to produce actionable results. Geographic Information System (GIS) provides the required tools to efficiently address these needs in a comprehensive manner. Join us online Thursday, Oct. 10 from 2-...
October 10, 2019
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GovLoop Location:
Webcast
3 Ways to Improve IT Resource Constraints
Digital transformation in government is creating more IT projects and greater demand for IT support. “Do more with less,” has been the mantra for many government agencies for years. But can governments actually accomplish more with smaller budgets and overworked employees? The answer is yes, but only if agencies are using the right technology to help their employees be more productive. The good news is that there is a growing under...
September 25, 2019
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GovLoop Location:
Webcast
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