Federal agencies have been mandated to adopt a zero-trust architecture, Federal leaders must develop a plan to implement a zero-trust architecture, incorporating as appropriate the migration steps that the National Institute of Standards and Technology has laid out. Agency heads need to describe the steps already completed to move to zero trust, identify activities that will have the most immediate security impact and include a schedule to imp...

Cyberthreats are disrupting our lives now more than ever, and we’ve reached a tipping point. Agencies are turning to Zero Trust for complete network security, but are unsure how to make Zero Trust actionable. Digital transformation is accelerating, with key shifts such as the expanding hybrid workforce and continued migration of applications and data to the cloud. As we make this transformation, information security teams have the opport...

Government agencies everywhere generate massive amounts of data. For many agencies, it is the core of their operations, whether processing benefits applications, screening financial transactions for illegal activities, measuring the impact of weather events, or myriad other uses. Data is critical to making DevOps (DevSecOps, too) work. It is the reason migrating to the cloud opens up such possibilities for new services. It is why setting up a...

It has been a tough few years for state and local agencies to deliver services to their constituents. The pandemic shut down physical offices, forcing employees to work from home and requiring agencies to completely rethink how to provide services. Data breaches and ransomware attacks have harmed agencies’ operations just as they became dependent on online delivery of services. Now agencies are being warned of the possibility of new wave...

"How can we implement a holistic approach to cybersecurity?" "What methodologies, policies, technologies, and specific tools can we deploy to prevent, detect and monitor cybersecurity threats"? "How can we build a more effective program?" As more data breaches are disclosed, cybersecurity is at the forefront of Boards, executives, employees and consumers. Breaches are a continuing threat to an organization's reputation through the disclosure o...

Most people in government would confirm that cybersecurity is their #1 priority right now. A hybrid work environment with its enlarged attack surface and a continuing escalation in the number and sophistication of attacks put the systems and the data that resides on them at an uncomfortable level of risk. The administration is providing new policy guidance with an executive order on cybersecurity that emphasizes Zero Trust architecture, new gu...

The Cybersecurity Executive Order released in May 2021 uses the word “data” more than two dozen times, referring to both data generated by the mandated cybersecurity measures and the government’s data more broadly. This increases the requirements for agencies to identify, classify, manage, and protect all their data, with particular emphasis on sensitive data. This webinar will feature thought leaders from government and indu...

What is the future of government work? It’s hybrid workspaces and human-centric user design. It’s the synergy of people, systems, and data for rapid adaption. It’s working smarter to create more, more quickly. It’s meaningful digital acceleration to enhance government customers’ key life experiences. At the 2022 ServiceNow Federal Forum, we’ll explore how agile, efficient, and effective workflows are transfo...

When the National Artificial Intelligence Initiative Act became law at the beginning of 2021, it added resources and high level support for the government’s expansion of its pilot AI projects into large scale applications. A new AI Initiative Office was created at the White House to provide policy guidance and help speed the use of AI to leverage government data. The Government Accountability Office published its Federal AI Accountabilit...

Data has become the lifeblood of federal, state and local agencies’ missions, allowing more nimble, informed and effective operations and service. It drives almost every aspect of government services, from cyber threat detection, to mission critical support operations at civilian and military agencies, to externally-facing customer services. Understanding how to harness that data and use it in new, innovative ways remains a continuing ch...