Improved technology and innovative implementation are part of an improved customer experience. But it’s really much more than just implementing technology that creates an overall better customer journey. During this webinar, you will learn how CX experts from the Department of Homeland Security, Department of Veterans Affairs and Energy Department are implementing strategies and initiatives to improve customer experience.

In this exclusive webinar edition of On DoD, host Jared Serbu and his guests, Rob Wolborsky, chief engineer and Ron Wolfe, technical warrant holder for mobility with the Naval Information Warfare Systems Command will dive into 5G, IT modernization efforts and goals at NAVWAR. In addition, Nate Neher, senior enterprise connectivity sales specialist for the advanced network solutions group at DoD West, T-Mobile will provide an industry perspective.

The hybrid, multicloud world has arrived. Now, the focus is on being super smart in how you use cloud to meet mission demands. Join us for Federal News Network’s Industry Exchange Cloud 2023 to find out about the best tools, tactics and techniques to help you achieve effective, efficient and secure cloud services. The Federal Drive’s Tom Temin will lead discussions with IT industry experts from Orca Security, Nutanix, Pluralsight,...

Whether for developing new applications, deploying artificial intelligence or modernizing an infrastructure, defense organizations must take into account – and fully realize – the value of their data. Join us for a panel discussion with moderator, Tom Temin, and agency and industry leaders who will discuss strategies for breaking down and consolidating data silos, integrating multiple data sources and assuring the availability of r...

Agencies across government have launched multiple initiatives to prepare for the federal workforce of the future. But what does that really look like, and how will it personally affect you? Join Federal News Network for a panel discussion featuring government human capital leaders as we partner with WAEPA for its Annual Members Meeting. Our leading federal workforce reporter, Drew Friedman, will moderate a far-ranging discussion on critical pe...

Machine learning and artificial intelligence continue to play an important role in the evolution of agency people management, processes and technology. But how is the technology evolving to meet tomorrow’s needs? During this webinar, you will gain the unique perspective of top government technology experts from the National Geospatial-Intelligence Agency, Administrative Office of the U.S. Courts, Department of Homeland Security and indus...

Cyber threats continue to evolve challenging agencies with efforts not only to keep up with the technology, but to find and keep the right people who can stay one step ahead. Join us for a panel discussion with moderator, Jason Miller, and agency and industry leaders who will discuss how agencies are addressing the goals and initiatives outlined in the National Cybersecurity Strategy Implementation Plan (NCSIP), and what agencies have in store...

Keeping up with technology requires constant evolution. How are agencies employing new technology to better meet their missions and how is it impacting the workforce? Join us for a panel discussion with moderator, Jason Miller, and agency and industry leaders who will discuss IT modernization strategy and the change management strategies behind their success. Learning objectives: IT modernization strategies and trends The IT modernization impa...

Zero trust, the cybersecurity posture for which every agency is working to achieve, is not an end in and of itself. It’s a strategy for the goals of mission assurance, data protection and resilience. Join us for a panel discussion with moderator, Tom Temin, and agency and industry leaders who will discuss the latest thinking in achieving mission assurance and data protection using zero trust, segmentation and monitoring strategies. Learn...

Federal cybersecurity initiatives have launched agencies into a hiring frenzy. How are they finding and hiring the right talent, and training the workforce to keep up with the needs of the mission? Join us for a panel discussion with moderator, Jason Miller and agency and industry leaders who will explore agency workforce training, recruitment and challenges to meet cybersecurity priorities. Learning objectives: Cyber workforce strategy The im...