Looking back at the past year we’ve found ourselves missing in-person events, opportunities to meet customers face-to-face, and even impromptu syncs at the office — but at the end of the day, we’ve missed the energy & harmony people feel when they come together.The way we gather matters. As businesses enter the next normal, how do we re-gather?How do we ease the apprehension? How can companies develop a hybrid meeting and...

Assist with new Salesforce Knowledge Implementations or customers who are looking to import new content into Salesforce Knowledge. Customers can expect to: Understand options for importing external content into Salesforce Knowledge in Lightning. Learn best practices for planning the import. Learn about the fundamental tools for importing within Setup, Data Loader, or Heroku. Premier and Signature Success Plan customers, request an individual...

As content consumption, curation, and distribution continue to evolve, audiences have left many classic media channels in favor of more niche, interactive spaces. Finding your company’s perfect crowd - especially among emerging generations - will unlock a deeper customer base than you thought possible. The marketing of the future puts engaged audiences at the center, but building those audiences requires new media, new metrics, and a new...

Meet our Salesforce Field Service Innovation Award winners and learn how AAA, Endress & Hauser, and Hologice are automating field service to ensure uptime with assets, driving revenue in the field, and responding faster in the field. Nannalee Haywood, Vice President at AAA Automotive Services, Drew Barss, Head of Service Industrialization at Endress & Hauser, and Tyrone Scott, Field Service and Support Vice President at Hologic will sh...

Your company is receiving massive amounts of customer experience data every day.If you’re not sure what to do with this data to improve your customer’s journey with your products, you’re not alone.Join us for a conversation about evolving customer experience data into actionable insights to increase customer satisfaction.This session will be interactive, so bring your questions for our live Q&A. See you there!

Government Cloud Plus is a dedicated instance of the Salesforce Customer 360, on AWS GovCloud (US) infrastructure. It is designed to unlock innovation and adhere to most stringent unclassified data security demands such as FedRAMP High, FedRAMP Moderate, IRS 1075, DoD IL4 and others.Join us as we discuss security and compliance updates and answer your questions on Government Cloud Plus.

Assist with new Salesforce Knowledge Implementations or customers who are looking to import new content into Salesforce Knowledge. Customers can expect to: - Understand options for importing external content into Salesforce Knowledge in Lightning. - Learn best practices for planning the import. - Learn about the fundamental tools for importing within Setup, Data Loader, or Heroku. Premier and Signature Success Plan customers, request an indiv...

Contactless service delivery and data on demand is now expected of nearly every government agency. Is your Environmental Health technology platform up to the task? Join us to learn how municipal and county governments can quickly deploy constituent-centric experiences, speed up service delivery, and scale fast to meet Environmental Health (Permitting, Inspections, and Code Enforcement) mission demands with purpose-built applications for the Pu...

Join us to learn how municipal and county governments can quickly deploy constituent-centric experiences, speed up service delivery, and scale fast to meet Environmental Health (Permitting, Inspections, and Code Enforcement) mission demands with purpose-built applications for the Public Sector.

Join us to learn how you can accelerate time to value and maximize your ROI -- and protect sensitive SaaS data with a comprehensive backup and recovery solution. Copado's continuous integration and continuous delivery (CI/CD) platform allow teams to quickly verify, test, deploy and release code changes across all Salesforce clouds and environments. OwnBackup's SaaS data protection platform proactively prevents Salesforce admins from losing acc...