Digital services have the power to transform how people interact with government agencies. For example, instead of waiting in an hour-long line to update your driver’s license you could renew online. However, for digital services to be truly revolutionary they must be accessible to everyone. Accessibility can take many forms; it can mean providing tools to aid those with disabilities, using inclusive language to not alienate populations...

In a hybrid work environment, figuring out how to network and build relationships is hard. However, it’s not impossible. And it is imperative for your career growth to cultivate strong relationships with your mentors, supervisors and peers. Join GovLoop and NextGen online Tuesday, Jan. 30, from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn from a government networking expert about how to build relationships that matter in today’s work e...

We've all heard the saying "actions speak louder than words" and this is true even in the work environment. For example, if you tell your employees they can have a flexible schedule to go pick up their kids after work, but then you work until 8 p.m. every night, it sends a mixed message. Join us online Monday, Jan. 29, at 4 p.m. ET/1 p.m. PT to learn from government leaders and your peers about how to model a healthy work-life balance.

Controlling and owning the battlespace of today and tomorrow requires the ability to observe, orient, decide, and act on trusted and validated information at the speed of relevance. Seeing clearly through the “Fog of War” requires the adoption and integration of advanced technologies “to sense, make sense of, and act on information” – including cloud, artificial intelligence, cybersecurity, and resilient communica...

Cybersecurity has always contended with evolving threats. As the internet has become more embedded into social and economic life and smart phones, tablets and other handheld devices become ubiquitous, bad actors have devised new attacks to capitalize on new vulnerabilities. And just as agencies are implementing zero trust architecture to help with this wave, other IT developments are threatening to upend cybersecurity even more. For instance,...

Networking, Security, and Zero Trust: A Federal & Enterprise Evolution The modern IT landscape is complex, characterized by the intricate interplay of Federal and commercial sectors, each with unique challenges and requirements. Join us to discuss how Netskope SASE framework provides an environment of enhanced security, efficiency, and innovation, by offering tailored solutions adept at meeting the nuanced demands of both sectors. We will...

Most interactions between constituents and government agencies are no longer face-to-face. Generally, services are accessed through websites, portals, digital forms and even chatbots. As the ways in which government interacts with customers and provides critical services changes, are you able to keep up? Do you have strategies in place to support customer engagement? Join us online Wednesday, Jan. 24, from 2-2:50 p.m. ET/11-11:50 a.m. PT to he...

Metrics for customer experience (CX) look radically different depending on the agency’s mission. For example, the Sanitation Department might consider a lack of inquiries as a sign of success, whereas the Parks Department might see a lack of site visits as a problem. To successfully measure your CX efforts, you first need to have the right metrics in place. Join us online Monday, Jan. 22, at 4 p.m. ET/1 p.m. PT to learn from government l...

As a leading provider of Networking and Technology Solutions, Lumen uniquely delivers on the promise of Zero Trust today and provides a vision for the future where security is built into the network fabric and where the network itself combined with the strengths of Zero Trust architectures bring an optimal state of an asset and data-aware security framework. Working with ATARC in delivering scenarios that represent government and industry-wid...

While no one really likes conflict, constructive disagreements can lead to productive and innovative problem solving. But first, you have to be willing to deal with conflict head on. Join GovLoop and NextGen online Tuesday Dec. 19, from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn strategies for empowering your team to disagree with purpose, and stop avoiding difficult conversations.