Federal agencies face the critical mission of continually adapting public services to meet evolving citizen needs, while ensuring community safety and fostering economic growth. Despite dedicated efforts and substantial resources, today's federal environment encounters significant challenges in simplifying and personalizing processes, improving real-time planning and forecasting, as well as automating workflows with intelligent, integrated tec...

In an era of rapidly evolving customer preferences, organizations face the challenge of managing hybrid and remote workforces while maintaining high customer satisfaction for tech-savvy generations. The traditional approach of relying on single-channel communication systems is proving inadequate in meeting the dynamic expectations of today's consumers, who seek seamless, personalized interactions across multiple platforms. Consequently, there...

Leveraging artificial intelligence as a powerful decision making tool continues to be a strategic priority for the United States. As agencies collect, analyze and disseminate more data than ever before, advancements in computing power and machine learning capabilities have created real world applications and success stories. And with the release of the AI Executive Order, federal agencies are further encouraged to develop safe, secure, and tru...

The potential of artificial intelligence (A.I.) is indeed vast and transformative. As federal agencies look to integrate A.I. into their operations, it’s crucial to approach its adoption with a strategic mindset. Here are some key topics for consideration: Understanding A.I. capabilities Strategic Implementation Best Practices Use Cases Optimization The breakfast event with Dell Federal and CDW Government is an opportunity to delve into...

Health services are an essential mission for the Department of Veterans Affairs, Department of Health and Human Services, the Defense Health Agency and many other federal organizations. The program needs and spending to support them are massive – DHA alone had more than $17 billion in contract awards last year – but the complexity and unique demands of the federal health sector make this an especially challenging market. Washington...

As the world moves towards an increasingly digital future, it’s evident that the evolution of government services must follow suit. It is time for agencies to embark on the journey of modernization, ensuring that their vital services are accessible to all constituents, both online and offline. By leveraging resources effectively, software delivery teams can accelerate deployment timelines, enhance accuracy, and mitigate risks. Discover h...

Join us Thursday, July 11th for GovForward's 6th Annual ATO and Cloud Security Summit! Close the gap! That’s the new policy push for the Federal Risk and Authorization Management Program. FedRAMP was established to help standardize the government’s approach to using cloud service offerings. Between July 2019 and April 2023, agencies increased the number of authorizations by roughly 60 percent, expanding from core infrastructure to...

Proper supply chain management and national security concerns have never been more interconnected. As geopolitical tensions bring cyber threats to the fore, the public and private sector must collaborate to ensure each link of the supply chain is secure. And everyone in the organization, from developers to senior leadership, must prioritize risk management across the entire threat landscape. Because cybersecurity risks can arise at any point i...

As constituents' expectations evolve alongside technological advancements, government agencies must adapt their services to better meet the needs of customers across the nation. Doing so requires focus on and investment in the customer experience (CX). And with the emergence of artificial intelligence (AI) leaders are looking to its potential to improve CX. How is the rise of cutting-edge technologies like AI reshaping traditional approaches t...

Data is the core DNA of public sector missions, whether supporting readiness on the front lines, delivering citizen services, helping students pilot advanced research, or ensuring airlines transport passengers safely. Are you ready for an extraordinary event where knowledge becomes power and inspiration fuels the future? NetApp U.S. Public Sector INSIGHT Xtra will bring together technology leaders from across government, academia and industry...