Ever wonder where your IT organization stands today when it comes to its ability to provide outstanding delivery of services to its customers? Is the stack of incident tickets growing? Are there recurring problems without insight on their cause? If an outage occurs, how long does it take to resolve it and mitigate the root cause? Are service delivery challenges impacting budget - and worse, impacting IT's internal reputation? The symptoms may...

State & Local Governments are deploying more cloud and SaaS applications than ever before to support a wide range of business services. But how do they know if their processes are more cost-efficient or whether employees are using their time efficiently? ServiceNow allows agencies to achieve new levels of enterprise productivity by optimizing internal processes. At the heart of a business service is a structured process that needs to be ma...

ServiceNow and Carahsoft are pleased to invite you to the 3rd Annual ServiceNow Federal NowForum! Service management is no longer just a territory of the IT department. In order to promote the “Everything as a Service” mindset across the entire organization, we have invited leading industry professionals from every service domain--including finance, legal, and information services--to come together and learn how to transform the w...

State & Local Governments are deploying more cloud and SaaS applications than ever before to support a wide range of business services. But how do they know if their processes are more cost efficient or supporting continuous regulatory change and scrutiny? Deploying services without understanding if those services are really meeting the business needs is like picking a destination without a map on how to get there. At the heart of a busine...

Join ServiceNow, Carahsoft, and your peers to learn how to manage, enable and operate everything as a service. During this half day session you will learn how ServiceNow can help enable: Enterprise Service ManagementHear how ServiceNow is changing the way people work by providing a modern, flexible and easily configurable platform that enables organizations to transform into service-delivery focused teams free from the administrative burden of...

Join ServiceNow, Carahsoft, and your peers from Fort Meade to learn how to manage, enable and operate everything as a service. During this half day session you will learn about: Cloud Provisioning & IT Operations Management Simplifying service delivery, mapping, assurance, enterprise hardware/software discovery, and asset management. Automate provisioning, monitoring, and more. Cloud Management/Provisioning Review a case study of orchestra...

ServiceNow, KPMG, and Carahsoft are excited to announce the first government seminar in Ottawa on June 15, 2015. Our ExperienceNow Seminar Series brings together IT executives and service professionals to learn about critical strategies to transform organizations into a service-oriented enterprise. Whether you are new to ServiceNow and KPMG or a seasoned veteran, this seminar in Ottawa on June 15th is THE source for best practices and networki...

ServiceNow and Carahsoft are excited to announce the next ServiceNow User group meeting in Washington DC! Register now to join ServiceNow specialists and expert users from the federal government, public sector and other industries on Tuesday, March 17th at the Washington Court Hotel to discover how organizations are successfully transforming IT and service domains across the enterprise with the ServiceNow platform. At this session, you will ha...

ServiceNow in partnership with Carahsoft are pleased to invite you to the 2nd Federal NowForum in Washington D.C. on November 5th! The NowForum brings together IT executives and service professionals to learn about critical strategies to transform organizations into a service-oriented enterprise. Whether you are new to ServiceNow or a seasoned veteran, NowForum is the must attend source for IT Transformation best practices and networking. Watc...

Register now to join ServiceNow and Carahsoft on June 26th at The City Club of Washington to discover how organizations are successfully transforming IT with the ServiceNow platform. At this session, you will have the opportunity to: Connect with fellow IT professionals across the federal and public sector Trade tips, tricks, and successes around the ServiceNow platform Learn about the latest technology innovations and proven best practices 9:...