With significant increases in both public record request volume and response complexity, spending excess time on requests for audio and video will inevitably shift staff focus from other priorities. From fielding the initial request online to flying through an automated redaction process and providing a secure, defensible response, communities across the country have embraced technology to simply the request management process for public recor...

You're invited to attend our Zoom Training session! You will have the opportunity to meet with one of our Zoom specialists to teach you everything you need to know to utilize your Zoom account to its full capabilities. Take the time to ask us questions, inform us about your requirements, and discover more about how Zoom can help both you and your organization. Learn more about the variety of tools offered by Zoom including: Account customi...

ServiceNow’s digital health platform is driving the modernization of government health agencies’ health service and program delivery. Discover how a digital health platform can build a supporting ecosystem that advances the way that public sector critical care programs are delivered. Learn the role that GenAI has in helping address barriers to efficient health service delivery. Join us as we discuss and demonstrate: Digital Health...

In the ever-evolving landscape of state and local government services, the need for efficiency and modernization has never been more critical. Join us for a dynamic and insightful 30-minute webinar where we'll explore how leading agencies are successfully achieving their digital transformation goals by integrating DocuSign eSignature into their existing Microsoft environments. In this webinar, you'll see six real-world examples of processes th...

In this on-demand webinar, rockITdata, AWS, and Carahsoft discussed Amazon Connect, an easy-to-use cloud contact center solution that helps agencies of any size deliver superior customer service at a lower cost. Our experts guided attendees through: Elevating Constituent Engagement: Learn how Amazon Connect is reshaping the customer experience and enabling agencies to deliver high quality service. Empowering Call Center Agents: Tools to determ...

With fewer donors and larger gifts, every touchpoint matters more than ever. Establish and maintain long-standing relationships through highly personalized digital documents that matter, such as gift agreements, receipts, donor profile tear sheets, impact reports, and more. Nintex DocGen for Salesforce is used across Admissions/Executive Education, Student Success/Careers Services, and Advancement, helping institutions create and deliver incre...

In the ever-evolving landscape of public sector procurement, the need for efficiency, transparency, and compliance has never been greater. During this webinar, we dove into how DocuSign Contract Lifecycle Management (CLM) and SAP Ariba is transforming public sector procurement processes. During this webinar, attendees learned how to: Seamlessly integrate to automate and streamline procurement workflows, reducing manual tasks and saving valuabl...

In the ever-evolving realm of cybersecurity, staying ahead of threats and vulnerabilities is crucial. GitLab is hosted a comprehensive forum that explored key strategies to bolster your agency's defenses. GitLab's security forum went in-depth to discuss how to gain critical insights on security strategies, such as implementing scanners across the SDLC and leveraging AI for rapid vulnerability remediation. During this forum, attendees learned...

In today's complex world of Higher Education, the challenge isn't just about reaching out and getting through the noise; it's about ensuring every student feels heard, engaged, and seamlessly guided throughout their academic journey, regardless of its duration. Learn how to achieve student engagement in proactive, adaptive conversations that update them in real-time. With NICE's proactive conversational AI, you can adopt a dynamic engagement...

Attendees of this webinar had a unique opportunity to enhance their Tableau design skills. Whether they were just starting out, or have been creating dashboards for years, Chris Cox and Heather Ditillo shared wisdom and tips for all skill levels. During this on-demand webinar, attendees learned How to utilize Human-Centered Design to structure their dashboards for different audiences The importance of color stories and how to create the most e...