"Your organization or agency has a ""formal"" voice, which is used in official statements, press releases, brochures and even your website. This voice is likely very well suited to these ""formal"" communications channels. However, the online public now expects to be able to communicate with your organization on a more personal level, via more informal social networks – and your ""formal"" voice may not work as well in this environment. As you...

"Organizations understand the need for Business Continuity and Disaster Recovery in the face of natural, man-made and pandemic disasters. But what about Business Resiliency, which brings together multiple disciplines to ensure minimal disruption in the wake of a disaster? Business Resiliency is the combination of Crisis Management, Incident Response, Business Continuance and Disaster Recovery into one succinct set of processes and capabilities...

Interacting with government has traditionally been a costly and frustrating proposition for everyone involved. Citizens take time off from work to wait in line and shuttle between multiple government offices. Government caseworkers waste precious time doing paperwork instead of providing services. Critical resources are diverted away from achieving programmatic goals towards burdensome administrative tasks. It’s the ultimate status quo – or is...

Federal Computer Week will present an eSeminar with John Kindervag, senior analyst for security at Forrester Research, at 11 a.m. Thurs., Nov. 19, where he will discuss the latest cybersecurity issues facing government agencies.In its latest summary, the Homeland Security Department's Computer Emergency Readiness Team reported a 300 percent increase in data breaches at federal agencies between 2006 and 2008. As the government prepares its 2009...

"This Webcast will include: * Real case examples from top Center for Digital Government award winners who have already become heroes to their citizens * Technology guidance on innovative tools for electronic forms, content lifecycle management, and workflow that can slash costs while improving the citizen experience * Practical tools for building the business case for projects like this so you can achieve executive sponsorship * Advice from go...

Your radio communications network is critical to a wide range of services, from emergency communications to law enforcement and public works. As the nation’s LMR infrastructure ages while your needs for enhanced communications increases, it is high time to consider new approaches that can enhance the value and effectiveness of these important assets. Innovative technology approaches can help you get more from your existing system and while mak...

Malware is changing the way federal agencies deal with security threats to their networks every day. Does malware entering your networks keep you up at night? Do you know what blended threats are, and how they are executed? Jim Beaupre, CEO of FedResults will be hosting a discussion around issues facing federal agencies including "open" government, Gov 2.0, FISMA, FDCC, SCAP and the challenges of providing security in citizen centric applicati...

It's easy to buy reporting and analysis tools: business intelligence (BI) is a multi-billion-dollar market, with vendors ranging from the biggest names to boutiques. Unfortunately, most users don't have the time or resources to learn how to use BI tools. Yet organizations frequently deploy them to non-technical users, causing low user satisfaction, poor adoption rates, and minimal value per tax dollar spent. To be successful, you have to learn...

"All employers have an obligation to exercise a reasonable duty of care in hiring. In addition, many organizations have a legal duty to not employ individuals with certain enumerated criminal records. There are a number of steps that employers can take in the hiring process to reduce their risk when hiring. First, organizations must carefully review and audit their hiring program, including their application, interview and past employment chec...

Implementing a successful, holistic approach to operational performance management requires government organizations to break through interagency silos and define realistic, achievable goals and objectives that are directly linked to their mission and the demands of people they serve. Attend this Webcast to learn: How to drive accountability and ownership with aligned strategic, objectives and performance goalsHow BIRT Performance Scorecard en...