The Federal Strategic Sourcing Initiative for Office Supplies Fourth Generation (FSSI OS4) solution provides customers with the ability to cut costs and increase efficiencies by buying everyday supplies such as pens, paper, and printing items from a list of vendors with negotiated low prices. Attend this webinar to:Get detailed information on how to order supplies through the FSSI OS4 purchasing channelSee a walk-through with GSA Advantage!ŽEa...

Procurement leaders are being increasingly challenged to achieve value across a wider range of objectives, including sustainability, innovation, risk management, and resilience, in addition to the traditional focus of cost, quality, and speed. Despite this, resourcing levels for the procurement function aren’t increasing nearly as fast as workload. As a result, procurement leaders are looking for ways to alleviate workload concerns, with...

Join us to discover how CGI's Intelligent Call Center, leveraging Salesforce Energy & Utilities Cloud, is transforming customer service in the public sector. Learn how AI-driven technology turns traditional call centers into strategic assets by enabling personalized service at scale. Key Takeaways:Impact of AI in Customer Service: Transform agents into trusted advisors with predictive AI.Strategies for Omnichannel Support: Practical steps...

In today’s digital age, the volume of Freedom of Information Act (FOIA) requests is surging, placing unprecedented demands on public institutions and government agencies. Effective FOIA response management is essential to ensure transparency, maintain public trust, and comply with legal requirements. Join this information-packed webinar to gain vital insights into navigating the complexities of FOIA requests and enhance your response cap...

Join Atlassian experts for this training on August 29, 2024, to learn how to optimize service delivery, leverage ITSM best practices and harness the power of AI through Atlassian Intelligence. In this half-day workshop, you'll discover how to:Create intuitive citizen self-service portalsStreamline internal workflows and ticket managementBuild a comprehensive knowledge base for easy access to informationImplement efficient approval processes

Generative AI has evolved from a buzzword into a fundamental business tool with rapidly evolving benefits and capabilities. And as this trend surges, so do the use cases for AI workloads at end users' devices. This new generation of AI-capable desktops and laptops, known as AI PCs, is designed to boost end-user productivity, security, and accessibility while aligning with overall business AI strategies. In this fireside chat, we'll explore the...

Ensuring your residents have access to public meetings is critical for sustained resident engagement. How can you keep your entire community engaged with streamed meetings and other video content? Join Granicus for a complimentary webinar to find out how some communities have saved time and effort on streaming while broadcasting in multiple languages, captioning for accessibility, and enabling sound search to improve the resident experience. S...

You need to get certified, but is an Infosec Boot Camp the right choice for you — or your team? Which boot camp format provides the right level of support: live, self-paced or career immersive? And what can you expect before, during and after the training? Join us Thursday, August 29 at 11:00 a.m. Central to get answers to these questions and more in this Q&A. Two Infosec instructors will break down everything you need to know, inclu...

Embark on the AI Skills Quest and unlock the transformative potential of generative AI. In this session, we’ll kickstart the program with an introduction to generative AI for developers and the applications of Gemini in Google Cloud. Discover how to generate new data like text, images, code and learn how Gemini's chat interface can revolutionize your cloud workflow.The AI Skills Quest offers three skill badges and expert guidance to help...

Build the skills you need to create new opportunities and accelerate your understanding of Microsoft Cloud technologies at a free Microsoft Security Virtual Training Day from Microsoft Learn. Join us at Security, Compliance, and Identity (SCI) Fundamentals to master the basics of SCI. You’ll learn about identity and access management while exploring compliance management fundamentals and solutions. Learn the technical skills, knowledge,...