We are in the midst of another technological era. The "Digital Age" holds many parallels to the industrial revolution with multiple breakthroughs in manufacturing, inventions and workforce changes. As we sit on the cusp of remarkable innovations, this new "Digital Age" will be powered by data. Open Data programs are being used to drive new economic opportunities, re-imagine service delivery and empower citizens to act on authoritative data whi...

Digital Government Institute (DGI), celebrating over 16 years as a trusted source of education, networking, and training programs on the most important topics facing government IT management professionals, presents the second annual FREE 930gov Showcase (930 representing government's September 30th fiscal year-end.) All government agencies and industry organizations rely on an effective strategy to be successful, including IT investment, manag...

By September 30, 2014, agencies need to update their public networks to Internet Protocol Version 6 (IPv6) to comply with OMB guidance. As Federal agencies integrate IPv6 within their current operations, they also have the opportunity to employ the new technology to optimize and enhance business functions and improve operational efficiencies and citizen services. The technological advances provided by the new protocol suite, including enhanced...

As a follow-up to Digital Government Institute’s popular flagship E-Discovery, Records & Information Conference held in April, government Records Management professionals will gather in August to network and continue the dialog about e-discovery, records and information management policies, applications and technologies, to include updates to meeting the Government Records Directive requirements. The August Records Management Confere...

Knowledge Management practices in the Federal Government have the potential to dramatically impact service-delivery and our nation’s security. By enhancing KM strategies, government agencies can more effectively collect, organize, preserve, share and analyze data and institutional knowledge of the agency and its employees to benefit current and future projects. These benefits would result in improved communications, operations, decision-...

Data security threats continue to increase in number and sophistication. The growing use of collaborative technologies – from mobile devices and social media to virtualization and cloud computing – will continue to be one of the most significant factors impacting the security landscape. For these reasons, the federal government has increased efforts to minimize and prevent cyber security attacks, and will continue to place signific...

Enterprise Architecture has become one of the pillars of the federal IT world to help make operations run smoothly, seamlessly and maneuver easily. No matter what technology is touted, or how service oriented and agile the applications are -- especially cloud-based or SAAS environments -- technology systems must be designed and implemented to support the business or mission and enable processes. If integrated IT systems don't work or fail, the...

With the overwhelming growth of digital information, the scope of electronic records management has expanded exponentially and is an increasingly critical issue for government agencies, particularly as it relates to being able to provide secure storage, access, and retrieval of this information. And with NARA in charge of the effort -- the goal of having all permanent records stored electronically by 2019 -- the agency recently updated its gui...

There are plenty of changes underway in how the federal government operates and manages technology for improving service, including the Administration challenging government agencies to focus on effective ways to foster citizen engagement. DGI's 12th Government Customer Service Conference -- which is free for government professionals -- will explore the policies, applications and technologies involved with improving customer and citizen servic...

Background The Government Customer Service Improvement Act and Executive Order 13571 are among the most recent in a long succession of laws and directives intended to assure quality where citizens with needs touch government. While there has never been more attention focused on the effectiveness of our services, there has also never been a more challenging environment for delivering them. Agencies and organizations struggling with this difficu...