We are at the precipice of the most significant technology trend of all time: the rise of Artificial Intelligence. Governments, organizations and even the hackers are questioning their strategies, tactics and investments to understand if they will withstand and leverage the AI revolution. We are living this reality daily as cloud computing is the delivery platform for generative AI solutions like ChatGPT that are virally transforming the world...

FutureCon Events brings high-level Cyber Security Training discovering cutting-edge security approaches, managing risk in the ever-changing threat of the cybersecurity workforce. Join us as we talk with a panel of C-level executives who have effectively mitigated the risk of Cyber Attacks. Educating C-suite executives and CISOs (chief information security officers) on the global cybercrime epidemic, and how to build Cyber Resilient organizatio...

Improving customers’ experience when accessing, engaging, and interacting with an agency through contact centers will have a significant impact on their overall experience with government. The Contact Center is a critical link between your agency and your customers. Empathizing with your customers and resolving issues in a timely and effective manner are more important than ever to achieve agency mission. Positive customer experiences dr...

Legacy systems can be a major bottleneck for organizations, holding back business initiatives and processes that rely on them. From an IT perspective, the major drivers for legacy BI modernization are technical debt, aging technology, unavailable modern capabilities, unsupported platforms, and skill shortages. Application leaders often follow the best modernization approach to identify the right modern BI platform for the organization, but ma...

From where you work has become a political hot potato. But the politicians aren’t the ones who are returning to the office and transitioning to more in-person work, you are. And we know that it hasn’t been an easy transition for some of you. A recent Federal Times survey found that half of federal employees have applied for a new job since 2021 when agencies were first formally told to initiate return-to-office plans in the wake of...

Join us at Workiva Amplify, our annual user conference, to join forces, share knowledge, inspire one another, and find new and better ways to tackle challenges. This year, Amplify is in Nashville, TN and online on September 19th–21st.

In the face of escalating cyber threats targeting K-12 education in the United States, educational leaders play a pivotal role in safeguarding their institutions, students, and staff. To equip these leaders with the knowledge and tools necessary to combat cyber risks, we present, Securing Education: Empowering K-12 Leaders with Security Operations Center (SOC) Strategies. Led by a seasoned cybersecurity professional with expertise in the K-12...

Learn how Alliant 2 can support their agency IT project initiatives. Warranted contracting officers must complete this training before requesting a Delegation of Procurement Authority (DPA). Who Should Attend: All federal users including contracting officers, program office officials, managers, and executive staff are invited to participate in these complimentary webinars to learn how Alliant 2 can support their agency IT project initiatives....

According to a recent McKinsey report, government services still lag private sector services when it comes to “customer-experience-satisfaction.” However, data is helping government reimagine how services are delivered in the digital era. AI, automation, and customer journey analytics can turn data into powerful building blocks of understanding the customer experience (CX). The challenge will be doing it amid a proliferation of dat...

One of the foundational tenets of zero trust architecture is Identity – providing credentials for every person and device – in order to manage access to government systems, whether entering from the outside or moving laterally from within. In other words, identity, credential and access management (ICAM) should be addressed as a whole, not as separate point solutions. This applies across all systems, all platforms, and all environm...