Target Audience: Federal/State/Local Agencies and MilitaryAttention all public sector employees in the contracting and acquisition career field! In GSA's Market Research As a Service (MRAS) Customer Training: Effective Market Research (Fed/Military), you'll learn the importance of market research, how and when to conduct it, and how to get the best results by making your data collection methods more efficient. You'll also delve into the regula...

In today’s interconnected digital landscape, application programming interfaces (APIs) play a pivotal role in facilitating seamless communication and data exchange between various applications and systems. However, with this increased connectivity comes heightened security risks, particularly concerning the protection of sensitive data in those APIs. One of the most notorious examples of API risk is the Cambridge Analytica scandal in the...

The Federal Strategic Sourcing Initiative for Office Supplies Fourth Generation (FSSI OS4) solution provides customers with the ability to cut costs and increase efficiencies by buying everyday supplies such as pens, paper, and printing items from a list of vendors with negotiated low prices. Attend this webinar to:Get detailed information on how to order supplies through the FSSI OS4 purchasing channelSee a walk-through with GSA Advantage!ŽEa...

Join Ask Sage in Reston, VA for a 2-hour training session designed specifically for Defense Industrial Base and U.S. government employees. Led by Ask Sage founder and CEO, Nicolas Chaillan, this entry-level course will equip you with the knowledge and tools to leverage the transformative power or Generative AI. Register now to gain valuable insights on:Generative AI: Gain a clear understanding of its capabilities and potential.Real-World Appli...

Join us to discover how CGI's Intelligent Call Center, leveraging Salesforce Energy & Utilities Cloud, is transforming customer service in the public sector. Learn how AI-driven technology turns traditional call centers into strategic assets by enabling personalized service at scale. Key Takeaways:Impact of AI in Customer Service: Transform agents into trusted advisors with predictive AI.Strategies for Omnichannel Support: Practical steps...

In today’s digital age, the volume of Freedom of Information Act (FOIA) requests is surging, placing unprecedented demands on public institutions and government agencies. Effective FOIA response management is essential to ensure transparency, maintain public trust, and comply with legal requirements. Join this information-packed webinar to gain vital insights into navigating the complexities of FOIA requests and enhance your response cap...

Join Atlassian experts for this training on August 29, 2024, to learn how to optimize service delivery, leverage ITSM best practices and harness the power of AI through Atlassian Intelligence. In this half-day workshop, you'll discover how to:Create intuitive citizen self-service portalsStreamline internal workflows and ticket managementBuild a comprehensive knowledge base for easy access to informationImplement efficient approval processes

In an era defined by rapid technological advancements, law enforcement agencies face a multitude of cybersecurity challenges that demand innovative solutions and collaborative strategies. This panel will convene federal officials alongside industry leaders and academic experts to dissect the evolving landscape of cyber threats and vulnerabilities confronting law enforcement operations. Through a nuanced exploration of proactive prevention meas...

As activity in space increases, the U.S. Government faces major challenges, including satellite proliferation, adversarial expansion into the space domain and the increased need for more space-based data to improve operations here on the ground. Yet those challenges are accompanied by numerous opportunities, from increased commercial space ventures to improved communications and geospatial capabilities. How will the federal government navigate...

A local government’s capital improvement plan (CIP) is critically important to managing their major infrastructure projects and assets. It can also be an extremely complex document to navigate, confounding even the most seasoned managers. In this webinar, you'll join ICMA Credentialed Manager Jim Nichols, a public works expert and the presenter of one of our most popular recurring webinars on development review processes, as he provides...