The Federal government is stepping up to more effectively deliver American citizens superlative services that they deserve. From the far-reaching Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government to the President’s Management Agenda’s priority 2, Delivering Excellent, Equitable, and Secure Federal Services and Customer Experience, the government is zeroing in on its citi...

Analytics Maturity Model: Get Predictive and Prescriptive Most agencies operate through a descriptive lens of their data with a basic understanding of average website visits. They lack the ability to drill into the data to give interactions context, break down real-time data resulting in delayed decisions and optimizations and limited segmentation for historical analysis and targeted personalization. During this session, agencies will learn ho...

In May 2021, President Biden issued Executive Order 14028 on improving government cybersecurity. The order required that all federal agencies develop a plan to implement zero trust architectures for their IT systems, and set aggressive timelines for achieving this goal by 2024. The National Institute of Standards and Technology defines zero trust as “an evolving set of cybersecurity paradigms that move defenses from static, network-based...

Every year, firms are held liable for overhead rate errors. And it’s no wonder, Federal Acquisition Regulation (FAR) overhead rates are notoriously complex and loaded with tricky nuances. Correctly interpreting and applying the FAR requirements is critically important. Learn how to avoid costly errors when contracting with the government from the leading GovCon authorities. Join SN's FAR experts Tony Machi and Wayne Owens for this 2-day...

InfoSec World is excited to be back in person on September 26-28. This leading cybersecurity conference for security practitioners and executives features expert insights, enlightening keynotes, and interactive breakout sessions that inform, engage, and connect the infosec community. This multi-day event provides participants with essential information and tools required to better enhance and protect their organizations. Now in its 28th year,...

Data comes from many sources, data definitions, variations in data, different systems, and from many users. It is important to gather and identify data from a multitude of sources to explore data patterns and data trends to be used for forecasting, planning, future strategies, innovation, research, and others that are not affected by fluctuations, repeated sequencing over fixed periods of time, unexplained random variances, and much more. Ever...

The work world has turned upside down and back again in the last two years, as the federal and commercial workforce adapted to the shifting pandemic environment. Remote work, cybersecurity, modernizing IT environments from cloud to Zero Trust, and changing job requirements, have all had significant effects on the federal workplace. Agencies face a list of priorities from fostering agile workplace environments, enhancing customer experiences, d...

Modernization is integral in the development of the Federal workforce as organizations fight to keep up with the private sector. Organizations and agencies need to begin to adopt more cutting edge technologies, such as automation of workflow processes, in order to be more forward-thinking and competitive. In order to fully reach a new potential within our Federal workforce, agencies need to center the implementation process as their goal. This...

The work world has turned upside down and back again in the last two years, as the federal and commercial workforce adapted to the shifting pandemic environment. Remote work, cybersecurity, modernizing IT environments from cloud to Zero Trust, and changing job requirements, have all had significant effects on the federal workplace. Agencies face a list of priorities from fostering agile workplace environments, enhancing customer experiences,...

Two years of pandemic living made clear the depth and breadth of the digital divide – states lacking robust internet and wireless infrastructure discovered the gaps that made it far more difficult to provide essential services in a work-from-home world. Today, states and localities are considering investment in such diverse areas as IoT, emergency preparedness, school security, and strengthening their logistics and supply chain managemen...