Government agencies require feedback from citizens and multiple other stakeholders to improve customer experience. Effective feedback systems require well thought-out survey questions to obtain valid data. A poor questionnaire will not enlighten decisions, and worse, it could generate bad data that misleads decision makers! The Survey Questionnaire Design Training Seminar was created to help agencies maximize the value derived from agency surv...

Seminar Information Does your staff understand the "terms of sale" of your international transactions? It is critical to comprehend the seller and buyer's rights and obligations with respect to the shipping or transportation of goods. Take this class to understand who is responsible for insurance and when transfer of risk moves from the Seller to the Buyer. Learn the different meaning between domestic and international terms. One of our most p...

This focused three-day course helps the experienced internal auditor to understand the underlying concepts and principles that drive the practice of internal auditing. The attendees will learn the concepts that are behind audit planning, performance, reporting, and followup. It is ideal for senior auditors and those preparing to be an audit team manager. "Internal Audit Advanced Training" is the perfect CPE course to provide a focused review o...

Seminar Information: Exporting may be the best way to grow your business. But you won’t grow your business with incorrect documentation that may results in fees, fines or unexpected costs. Our class will help generate accurate export documents, help you navigate the maze of regulations and help you implement procedures to verify your shipment is compliant. Basically, this course will help you create a successful export program. This popu...

This year's schedule is in the process of being finalized.  Once the schedule is finalized, it will be posted on the website.  Proposed classes will include training on Bloods, Crips, OMGs, Hispanic Gangs, and Social Media Exploitation.  We will also be offering a Gangs 101 class for those who arrive the night before and will be hosting the 10th Annual NCGIA Awards Banquet. ​  ​When:  August 13 - 15,...

Internationally recognized, the Crimes Against Children Conference is the premier conference of its kind providing practical and interactive instruction to those fighting crimes against children and helping children heal. There were more than 5,000 professionals from around the world in 2018! The conference is presented annually by the Dallas Children's Advocacy Center and the Dallas Police Department. The conference is conducted to provide tr...

FDR has consistently provided high-quality, unparalleled and timely training that will help you in your current job AND in the future. Now in our 34th year, you'll experience more networking opportunities, along with the essential training on critical issues you face in today's federal workplace. FDR 2019 offers 60+ workshops and sessions addressing EEO, HR/LR/ER, Alternative Dispute Resolution, Legal Issues and more to provide you with author...

Seminar Information: Are you claiming NAFTA? Learn whether your product should be shipped under the NAFTA Rules. Learn the rules to qualify and classify your goods under the NAFTA Agreement and review in detail the NAFTA Certificate of Origin Document. This seminar prepares a company for shipping into Mexico and Canada under the NAFTA rules, correctly complete and maintain the proper documentation to take advantage of the reduced tariffs under...

IT modernization is a leap into the digital future, and cloud computing is its springboard. In the federal sector, cloud is quickening the advancement of mobile technology, data analytics, artificial intelligence, the Internet of Things, agile computing, streamlined development models and advanced cybersecurity. The outcome is growing efficiency and effectiveness in agencies’ missions, improved customer service at agencies seeking to emu...

From AI to VR, blockchain to the Internet of Things, emerging technology has the potential to fundamentally reshape the way government operates, interacts with citizens, and achieves its mission. At this event, Nextgov will explore the biggest trends in emerging technology, highlight case studies from early government adopters, and examine how agencies can begin preparing now for the technology of the future.