While ACT-IAC strives to forge strong government-industry partnerships, Harvard Business Review describes how customer service is at an all-time low in the United States. How can industry contractors provide better customer service to their government partners? How can government employees provide better service to their constituents and other federal customers? This course will describe the role of customer service; discuss customer turnoffs...

According to Gartner, 50% of all network attacks will hide in internet traffic by 2017. This so-called SSL encrypted traffic is pervasive and while it can improve the security of data, it also bypasses most policy enforcement points. This creates a significant data security, privacy and compliance risk for government agencies. Indeed, hackers can evade 80% of agency network defenses by tunneling attacks in encrypted traffic. Our citizens and i...

Synopsis: As an emerging business in the federal market how do you respond to the bid requests of the federal agencies? As a federal technology worker how do you write a proper statement of work? What are the various bids that need to have a response? When is too much information not applicable? This course will provide the basic tools in order for an individual to read a government requirement document, decide if the requirement is one for yo...

Save money and hassles with a comprehensive introduction to the law of easements. Do not let the intimidating complexity of easements cause you anxiety. Whether you're looking to draft, negotiate, comply with or fight one, our panel of local professionals will give you the basic know-how to lead to success. Attend this seminar and get the practical easements information you won't find anywhere else. Hear about different kinds of easements and...

Correctly interpret the Illinois Open Meetings Act and Freedom of Information Act Find out what Illinois law has to say about balancing the public's right to information with the individual's right to privacy. If you're involved with a public entity or if you represent the media, you need to know the ins and outs of federal and state public records and open meetings laws. Join us for this seminar and you will get updates on recent developments...

The government contracting world has experienced a seismic shift and the old marketing strategies no longer provide the measurable results necessary for success. Issues now include: fewer decision-makers with less time available; who are charged with managing tighter budgets and expectations of doing more with less while meeting goals of improved energy usage, lower costs, increased efficiency all while supporting specific agency missions. It...

The Small Business Alliance presents Networking for People who Hate Networking with Devora Zack. Have you ever felt like you’re wasting your time at networking events? Not known whether an event would be a good investment? Or gone to a networking event alone and just didn’t know where to start or how to break into a conversation? Then this interactive program is for you. It doesn’t matter whether you’ve been in the busi...

This seminar presents subcontract management in the U.S. federal government environment. Subcontract management under a government prime contract is a hybrid between the company’s commercial subcontracting requirements and the federal government subcontracting requirements. This seminar is unique in its focus on the topics that make subcontract management different under a prime government contract. The seminar covers 32 essential subco...

Join Us For... The National Contract Management Association's 33rd Annual Government Contract Management Symposium this November in Washington, DC—in just two days, GCMS provides expert panels, breakout sessions, and networking opportunities to help you and your organization thrive! Why Attend GCMS? GCMS offers competency-based training and education in a collaborative environment. NCMA's training events are approved by the Office of Per...

Opportunities are fewer and budgets are thinner than they were in the recent past. The importance of making the most from strategic alliances is greater than ever. Solid requirements must be developed from the buyer’s side, as well as well-built responses from the seller. This comes together through well-articulated communication between both parties. Contract negotiation is one of the most important professional competencies in contract...