As constituents' expectations evolve alongside technological advancements, government agencies must adapt their services to better meet the needs of customers across the nation. Doing so requires focus on and investment in the customer experience (CX). And with the emergence of artificial intelligence (AI) leaders are looking to its potential to improve CX. How is the rise of cutting-edge technologies like AI reshaping traditional approaches t...

Join Amazon Web Services (AWS) for our first-ever Kentucky Lunch and Learn where local agencies are unlocking the potential of Amazon Connect, Cloud Migration and Artificial Intelligence and Machine Learning (AI/ML). Hear firsthand from our speakers as they share their success stories. This is your chance to learn from their experiences and gain valuable insights for your own agency. Don't miss out on this exclusive event!

Join our upcoming webinar to learn how to ensure your geolocation data is up-to-snuff and empowers, not hinders, your analysis! Geolocation analysis offers a powerful tool for understanding spatial trends and patterns. However, the accuracy and reliability of derived insights fundamentally depend on the data quality. Rarely does the required data come off the shelf and ready for analysis without additional cleansing, enriching, and standardizi...

Cybersecurity compliance frameworks are curated with the most effective methodologies an organization can take to prevent cyberattacks and reduce the impact if one occurs. If passed in current form, NIST 800-171A Rev.3 final public draft will adopt substantial changes to existing compliance controls required by the Cybersecurity Maturity Model Certification (CMMC). All those within the Defense Industrial Base will be required to observe subst...

As the deadline to implement phishing-resistant multi-factor authentication (MFA) nears for federal agencies, federal identity, credential, and access management stacks need to consider all organizations that do business with the Federal Government. Vendors and System Integrators must adopt phishing-resistant MFA solutions to meet the requirements being implemented by federal agencies by the end of FY2024. UberEther and Nok Nok have invited Yu...

Understanding what devices exist in your environment is the foundation to security. Identify compliance gaps and risks for all IP connected assets regardless of if they are managed or unmanaged. Where are you today with your Asset Management mission? Allow Armis to provide you real-time visibility and control over every asset connected to your network. Reserve a spot and earn up to 3 Continuing Professional Education (CPE) credits by taking th...

The public sector is under constant threat from cyber criminals who employ advanced tactics such as phishing, ransomware, imposter emails, and other methods to exploit employee vulnerabilities. Human error is typically the starting point of most attacks, and cyber criminals have become adept at using social engineering techniques to target individuals with personalized messages designed to be highly persuasive. With people acting as the most c...

When FBI Director Christopher Wray speaks publicly about the cyberthreat posed by the Chinese government to U.S. critical infrastructure, it is past time to take the danger seriously. “The PRC [People’s Republic of China] has made it clear that it considers every sector that makes our society run as fair game in its bid to dominate on the world stage, and that its plan is to land low blows against civilian infrastructure to try to...

Government today faces a long list of imperatives in serving and defending its constituents while supporting and empowering its workforce. Constituents must trust that their need for essential services can be met with transparency, without sacrificing their privacy and security. Agencies and customers alike must feel safe from internal and external threats, including cyberattacks that could cripple infrastructure and disrupt vital services. Em...

Certificate of Cloud Security Knowledge | Lectures and Labs The CCSK is widely recognized as the standard of expertise for cloud security and provides a cohesive, vendor-neutral understanding of how to secure data in the cloud. The training starts off with a detailed description of cloud computing and business requirements (governance, risk management, compliance, and legal) based on standards such as NIST and ISO/IEC. The session then moves i...