Sterling customer experience does not happen by accident. Rather, it requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies. The ‘Improving Public Sector Customer Experience’ virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new...

Navigating the Landscape of Decision Advantage: Dive into a discussion with experts on how the fusion of Decision Intelligence and Decision Support empowers decision-makers, offering insights into resolving crises and strategically leveraging national power to gain a decision advantage in complex scenarios.

Join Tungsten Automation and Optima for a hands-on webinar that is specifically designed for higher education institutions. In this session, we'll delve into how automating your AP workflow can unlock significant benefits such as: Cognitive Capture (AI & ML) of Invoices: Say goodbye to manual data entry! We'll show you how our intelligent technology automatically extracts and categorizes invoice data for seamless processing. Automated Vali...

In an era where digital transformation is integral to how we do business, the significance of adhering to compliance frameworks and mitigating associated risks cannot be overstated. Organizations face the dual challenge of ensuring they are resilient against threats while also remaining compliant with an evolving landscape of regulatory requirements. Join us for a strategic session that delves into the essentials of the Risk Management Framew...

Join us for an enlightening one-hour virtual webinar that explores the five IT Services Special Item Numbers (SINs) under the Multiple Award Schedule for Information Technology (MAS-IT). This session will guide federal, state, local, tribal, and territorial government officials through GSA's premier IT services offerings, showcasing how these solutions can drive innovation, efficiency, and compliance in your IT acquisitions. Learning Objective...

Benefits of Designing for Exportability to Maximize Your International Business Join us for an insightful webinar on designing for exportability to master navigating the International Traffic in Arms Regulations (ITAR) and Technology Security and Foreign Disclosure (TSFD) requirements of the Arms Export Control Act (AECA). In this one-hour webinar, we will examine the jurisdiction and classification process, TSFD processes, and best practices...

In today's data-driven landscape, ensuring the security of your analytics environment is paramount. Join our webinar to enhance your Tableau security expertise and explore how cybersecurity principles intersect with Tableau's features to ensure secure data access for your users. During this webinar, attendees will learn how to: Step up your Tableau security game: Learn how to leverage Tableau's built-in features to secure your analytics envir...

Identiverse is where the identity security community comes together. Now in its 15th year, Identiverse is a must-attend annual event that brings together over 3,000 security professionals for 4 days of world-class learning, engagement, and entertainment. Offering more than 70 hours of top-notch content showcasing enlightening keynotes, informative panels, and hands-on masterclasses—attendees can connect with their peers during networking...

Quickly Build In-Demand Cyber Security Skills SANS Stay Sharp: May 2024 (May 29-31) offers short courses designed to equip you with cybersecurity training you can implement immediately. Whether you are new to the industry, looking for a place to start, or are a seasoned professional looking to sharpen particular skills, SANS Stay Sharp training can help you achieve your goal. View the line-up of courses below, and register now to get targeted...

Who Should Attend: All federal users including contracting officers, program office officials, managers, and executive staff are invited to participate in these complimentary webinars to learn how Alliant 2 can support their agency IT project initiatives. Warranted contracting officers must complete this training before requesting a Delegation of Procurement Authority (DPA), which will authorize them to issue orders against Alliant 2. This web...