Connect to your customers in a whole new way with the power of the Customer Success Platform. Join us in Boston on April 3, and access the best speakers, hands-on sessions, keynotes, networking, and more — for free. Register now for a full day of learning. Find out about the latest Salesforce announcements and engage with the latest innovations, including Salesforce Customer 360 and Einstein Voice. Learn how these solutions help you crea...

New cybersecurity risk regulations for all organizations are approaching faster than you might think. "Computers, software, programming and algorithms are all parts of a cybersecurity risk program, but it is the interaction with the "humans" that makes all the difference in the world." An effective cybersecurity risk program requires an organization to have everything from program policies to incident response plans to specific breach notifica...

Join us for a unique, interactive course that "walks you through" the project management process and tradecraft needed to be an effective project manager. This introductory level training in project management helps to prepare the attendee with little-to-no formal project management training to run small, simple projects in the work environment: construction, technology and development. The emphasis is on introducing the terminology along with...

Decision makers from business, industry and government must now seek integrated energy solutions — solutions which assure both a secure and affordable energy supply to meet today's and tomorrow's needs, and effective management of energy and overall operational costs. The GLOBALCON Expo will emphasize four critical areas of leading edge technology and related services: Energy Focus ✓ Energy Management, HVAC and Smart Building Syst...

As you move higher in your organization, the requirements for technical environmental health skills give way to requirements for management skills. You will need to develop clear goals and objectives that tie environmental health and safety outcomes to corporate goals, develop strategies to achieve these objectives, establish expectations, delegate to team members, and measure outcomes. In this course, you will develop the management skills ne...

Revolutionize how you interact with your customersLeverage modern technology to keep your customer engagement cutting-edge and manage the ever-changing customer expectations. Join Genesys for an afternoon full of learning, networking, fun, and prizes. We will be discussing the following key topics: Deploying AI technologies now - with Amazon lex and AltocloudManaging Voice, Email, Chat, Text, and social media through one agent interfaceCollabo...

Develop your capacity to identify and assess health risks posed by environmental hazards. This continuing education course explores the principles of risk assessment, risk management, and risk communication, ensuring you can identify, explain, and make decisions about risks to public health. You will learn how risk analysis is done, how it is interpreted, and how it influences regulatory decision-making. This program will provide you with the...

Enabling business leaders to learn how to use AI to build a competitive advantage, drive new business models and opportunities, reduce operational costs and accelerate your innovation efforts.

Governing magazine’s Leadership Forums provide transformational leadership and management strategies to help state and local government elected officials, appointees and senior-level agency executives build high-performance government organizations. Faced with unique demands, government leaders have made these annual events their “must attend” day to exchange valuable ideas and spearhead industry partnerships that advance gov...

What is "Better together: Ansible and OpenShift – a workshop powered by Red Hat Services"? Many organizations are using containers as an integral part of their DevOps workflows because of their flexibility and portability. Ideally, containers should be as simple as possible, but as the complexity of a container grows, manual, antiquated methods won't get the job done. In order to succeed in today's market, you need a solution that provid...