Sterling customer experience does not happen by accident. Rather, it requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies. The ‘Improving Public Sector Customer Experience’ virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new...

Each year MTC's Industry Awards Celebration honors the best in Maryland’s technology and life sciences communities. Individuals and companies are recognized for their work in developing the treatments, designing the systems, and teaching the children, that have ultimately touched the lives of millions of people. The celebration will be held at the Bethesda North Marriott Hotel & Conference Center on March 23rd from 5:30 PM to 8:30 PM...

In the dynamic landscape of education, operational efficiency is key to providing quality learning experiences. Dive into the digital journeys of two school districts, the Boulder Valley School District in Colorado and Hillsborough County Public Schools in Florida, and hear how they leveraged multitenant cloud solutions to drive efficiencies, optimize resource allocation, and enhance overall productivity. Attendees will: Gain valuable insights...

Visionary Global Leadership: Thriving Securely in the Age of Accelerated Innovation Inflationary pressures and other macro-economic challenges are creating headwinds for technology executives and fellow members of the C-suite to execute on and achieve strategic goals through 2024. The fast-changing socio-economic landscape is prompting technology executives to become more creative than ever and to draw upon authentic and inclusive leadership s...

Considering recent modifications in the Department of Defense's contracting procedures, our agenda will focus on strategizing ways to enhance technology, processes, and communication to align with the agile methodologies now being adopted across all branches of the military. Furthermore, we will examine the implications of the Fiscal Year 2024 NDAA, signed into law last December, with a particular emphasis on the amendments to Section 229, whi...

In today's competitive landscape, understanding and optimizing your brand's presence is crucial. Join us for an insightful webinar where we'll delve into the importance of share of voice and how this powerful marketing metric can help you measure and maximize your brand's reach in the state, local and education (SLED) market. Key takeaways: Understand the significance of share of voice and how it correlates with market share and revenue. Explo...

Join us for the ultimate i2 experience at the upcoming User and Training Conference in Alexandria in May! As the world's largest gathering of i2 professionals, it promises to be a stimulating opportunity for you to discover the latest innovations in i2, refine your tradecraft skills, and elevate your knowledge with our cutting-edge training sessions. This two-day conference is a must-attend event for anyone looking to stay ahead of the curve...

AI is reinventing data-driven marketing, commerce, and customer experiences. Now it’s your turn. Make data + AI your trusted superpower at Connections. Listen in as award-winning comedian, writer, actress, director, and New York Times Best-Selling Author Ali Wong sits down with Commerce Cloud CMO, Kelly Thacker, to discuss equality, inclusion, and empowerment in the workplace, plus learnings from a vibrant, critically-acclaimed career. R...

Join us for three days of learning—from tutorials to Deep-Dive Day, covering the latest technical insights, business trends and vision technologies—all with a focus on practical, deployable computer vision and visual/perceptual AI. The Summit connects the theories from great academic conferences, like CVPR, to the concrete needs of innovators building real-world products. The Summit attracts a global audience of technology professi...

ISSM/ISSO/CISOs and other cybersecurity professionals throughout the Air Force are coming together for the Air Force (AF) Intelligence Community (IC) Security Review Board (SRB), a three-day event hosted by the Air Force Intelligence Community Chief Information Security Officer. The 2024 AF IC SRB will cover what’s happening in the Intelligence Community, as it relates to cybersecurity. 2024 AFIC SRB Subject Matter: The Latest Policy Cha...