The demands on technology organizations are outpacing budgets and staff capabilities. This is being driven by the increasing importance of technology, issues resulting from technology use, the decentralization of technology teams, and a hybrid workplace, where remote employees have an increased reliance on technology services. Demand is increasing, employee and customer experience is being impacted, services must always be available, and budge...

If you showed your boss a way to save millions of dollars per year, what would that mean for you? Promotion? Bonus? Our June seminar is designed to show you how. Attend our ITAM virtual summit and learn how running Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Insights will offer you complete visibility into all your IT assets across both on-prem and multi-cloud environments. You’ll also explore: How to miti...

What are the distinguishing factors of successful companies? Sound strategies aligned to goals, goals aligned with work delivery, workforce inspired by clear communication. To help you achieve the success driven by such execution, register now for our upcoming webinar: Align strategy execution and optimize results. You’ll learn how successful companies are utilizing our strategic portfolio management (SPM) tool in tandem with our alignme...

With the transformation of ServiceNow in organizations from an ITSM solution to a platform-of-platforms, there is a greater need to define the role of a platform owner independent of specific domain areas. Instead, the platform owner is a provider of services, governance, and facilitator for citizen development. Join us as we discuss a minimal, yet sufficient governance model, incorporating demand management.

What is the future of government work? It’s hybrid workspaces and human-centric user design. It’s the synergy of people, systems, and data for rapid adaption. It’s working smarter to create more, more quickly. It’s meaningful digital acceleration to enhance government customers’ key life experiences. At the 2022 ServiceNow Federal Forum, we’ll explore how agile, efficient, and effective workflows are transfo...

ServiceNow’s latest release, San Diego, is almost here—and you’re invited to an exclusive sneak peek. Join us for TechNow Thursday: Meet the Now Platform San Diego release features, and learn all about the new features that make building on the ServiceNow platform easier than ever. In this one-hour session, you’ll get an insider’s look at San Diego, including: Exciting updates to App Engine Studio Authentication f...

This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.

This demo explores how ServiceNow's App Engine solution enables teams to build low-code apps quickly, with more creators and less complexity. Design with best-practice guidance and templates, enable builders of all skills to code harmoniously in a shared environment. Scale your workflows from simple to complex, with consistency across the enterprise captivating users in moments that matter with a modern unified experience that's easy to understand.

With virtual and hybrid working here to stay, agencies are re-imagining service delivery models to meet what is now a long-term need. The workflows and systems that support IT services must be user-friendly while conforming to critical security requirements. ServiceNow has created a tight integration with Microsoft to meet employees where they are in the new digital workplace. Join ServiceNow and Microsoft to get a look at what the future of I...

Are you ready for the next phase of IoT? A recent Field Service News study found that 76% of field service companies now have some type of IoT connectivity within their install base. However, many of the benefits of IoT-connected field service remain untapped. Register now for this webinar and learn how to: Increase operational and resource efficiencies Drive revenue by adopting an outcome-based business model Maximize asset uptime, customer,...