You’ve been asking and now it’s here – our SupportAssist MasterClass! Go beyond a first-time setup and deep dive into our most impactful and valuable features. Have you met SupportAssist? SupportAssist is our intelligent connectivity technology that differentiates us from the crowd. Get more from your support experience by unlocking the full power of the ProSupport Suite for PCs. Maximize your experience by connecting to Supp...

It’s officially 2024 and the time to create New Year’s resolutions has arrived! This year, we have rounded up 10 cybersecurity mistakes that you’ll want to leave behind as we enter the new year. With digitization in businesses accelerating at a rapid pace, the attack surface is evolving just as fast. This leaves your clients vulnerable to cyberthreats more than ever before. Closing gaps in your clients' cybersecurity posture...

IT and HR leaders in Mobile County, Alabama recognized their legacy human resources and payroll processes were no longer efficient, and it was time to migrate to an improved system. After evaluating several options, Mobile County chose to move to Workday, a modern human capital management (HCM) system. But there was a problem – the County’s IT team didn’t have the necessary knowledge or experience to support the new tech depl...

Today's CISOs operate rapid and complex change. And their ability to defend is often outpaced by adversaries' ability to attack. Join WWT's Head of Global Security Sales Strategy Traci Sever as she talks about what security leaders can do to stay ahead of the curve. Traci talks about what makes up good security hygiene, how to deal with platform consolidation, and what she's learned from leading security executives in a digital web series she...

During this webinar, top government technology executives and industry experts will reflect on their 2023 accomplishments along with the people and technology that made these programs so successful.

Learn to combat the world’s latest cyber threats with up-to-the-minute training from real-world practitioners! Make new connections at one of the largest gatherings of professionals in the cyber community this year. Join us Live Online for SANS Classic 2024 - Live Online (Jan 15 - 20). SANS Classic 2024 - Live Online: In-Person or Live Online training Tactical cyber security training taught by experts who work in the industry Hands...

Digital technology, physical systems and human beings are more integrated than ever. This trend has led to the emergence of cyber-physical human systems (CPHS). This field focuses on the integration of cyber technologies, physical systems and human actions to accomplish a specific goal. Smart buildings, autonomous vehicles and telemedicine applications are all examples of CPHS within the rise of artificial intelligence – They aim to enha...

10 part Weekly Cyber Compliance Training Series. 30 minutes class followed by 30 minutes Q&A Every Fridays from 12 - 1 EST and cover the following topics: 12-15-23 Module 1: Introduction to Cyber Security Compliance 1-5-24 Module 2: Writing a System Security Plan (SSP) 1-12-24 Module 3: Developing Policies and Procedures 1-19-24 Module 4: Incident Response Planning Fundamentals of Incident Response Creating an Incident Response Plan Role-p...

Privacy is an often-overlooked aspect of cybersecurity. With the growth of AI and evolving privacy legislation, however, state and local agencies will need to understand how to select and integrate technologies that not only meet compliance standards but also promote maximum privacy and trust. Overwhelmed with stories of hacks, attacks, and the prying eyes of private companies and public agencies, fatigued defenders may feel that even attempti...

Every third Thursday of the month, the MAS PMO hosts a webinar dedicated to a specific topic of interest for our MAS Industry Partners. Topics are broken down and explained using plain language and real-world examples. This is your chance to engage directly with MASpolicy makers, program managers, and leaders from across GSA, live and in real-time. Bring your questions, because we will dedicate plenty of time to Q&A!