With ServiceNow Predictive AIOps, IT teams can predict issues proactively before they occur, prevent issues before they impact users, and automate cross-team workflows. Join us to see how our elevated user experience and comprehensive suite of tools and features can help you leverage the full potential of AIOps. This demo will include a comprehensive overview of the solution including data ingestion, anomaly detection, service health dashboard...

This demo explores how capabilities from GenerativeAI in connect with ServiceNow's Service Operations Workspace will empower our customers to accelerate productivity and efficiency. We will cover the already existing AI / ML capabilities that lay the groundwork for Generative AI and how future releases of the ServiceNow Platform will support GenAI, with a trustworthy human-centric approach.

Join us to learn about how ServiceNow can manage all your hardware, software, and cloud IT assets from a single platform. We will explore how you can automate at every stage of the IT asset lifecycle at scale while controlling costs and minimizing licensing and leasing risks. Software Asset Management and Hardware Asset Management will be highlighted in this session, providing you with a comprehensive overview.

Generative AI is not just about technology—it's about transforming HR practices. Register for this session, Building Responsible GenAI Strategies for HR, and gain in-depth insights into the ways you can harness the power of GenAI in human resources while ensuring ethical compliance. You’ll hear from our experts, Allan Sabol and Kim Thomson, about best practices in using GenAI in HR, such as:Maintaining strict ethical and privacy st...

This demo explores Audit Management as a comprehensive solution designed to help organizations effectively manage their Audit program in the different audit phases (planification, preparation, execution, reporting, follow-up and closing). This demo will also show how compliance and risk data are used to scope, plan, and prioritize audit engagements.

Join us to see how SPM can enable you to deliver business outcomes with confidence by consolidating all your work and aligning it on a single cloud platform. In this demo, we will explore the Strategic Portfolio Management solution and its capabilities to align all organizational key results, strategies, and goals to the continuous planning and development efforts across various teams. In addition to strategic planning capabilities, we will se...

This demo explores how ServiceNow's Customer Service Management (CSM) solution takes your customer service to the next level while controlling operating costs. We will see how you can resolve issues quickly and delight customers with AI-powered self-service as well as set your agents up for success with real-time information to boost their productivity. Built on the Now Platform, the single system of action for the enterprise, CSM leverages pl...

This demo explores how ServiceNow's App Engine solution empowers creators of all skills and experiences to bring unique workflows to market with less complexity, cost, and risk using Generative AI-powered development. We will see how a citizen developer takes advantage of modular building blocks and native, in-platform features to go from idea to end product quickly. Leveraging App Engine Studio and the main pillars of app development - Data,...

Join us to see how you can take charge of your IT infrastructure and digital services with ServiceNow ITOM Visibility. This session dives into how ITOM Visibility not only automatically discovers all of your IT resources, but also maps them to create a single, unified view of your entire IT landscape along with an up-to-date, and consistent record in your ServiceNow CMDB. This powerful combination helps you reduce costs and complexity, while a...

Discover what you need to succeed in the era of AI. From inspiring keynotes to exciting breakouts and demos, don’t miss these three action-packed days. Bring your questions — and leave with the answers you need to infuse intelligence into every corner of your business. Get excited for three awe-inspiring days at Knowledge. Highlights include: Daily keynotes with ServiceNow leadership An immersive expo showcasing platform intelligen...