Advancing systems and processes are revolutionizing the ways in which the federal government provides critical services channel-by-channel. Citizens expect to interact with government in new ways and so, too has the White House asked federal managers implement best practices from the private sector. This year’s CX Summit [Customer Experience Summit] program, “Delivering an Omni-Channel Experience through Measures that Matter...

🏫 🎓 📚 RECORDS MANAGEMENT UNIVERSITY Presents 📚 🎓 🏫 FREE WEBINAR: Finding Your Records Management Crew: How To Muster Up the Resources To Make Your Project Successful Tuesday March 22, 2pm ET / 11am PT | or On-DemandFree Live Online Session | CRM & IGP Credit Approved This session is part of the Spring semester of Records Management University. Registering will sign you up for all classes, but...

The National Council on Public History (NCPH) is a membership association dedicated to making the past useful in the present and to encourage collaboration between historians and their publics. Our work begins in the belief that historical understanding is of essential value in society. NCPH establishes professional standards, ethics, and best practices; provides professional development opportunities; recognizes excellence in a diverse range...

NASC’s Program Committee, which is chaired by Anna Maria Kiehl, state comptroller, Pennsylvania, is working on the technical program. A draft agenda can be found HERE. Tuesday, March 15 Meeting of NASACT’s Executive Committee, 8:30 a.m. – 12:00 p.m. Meeting of NASC’s Committee on Accounting and Financial Reporting, 3:00 p.m. Meeting of NASC’s Executive Committee, 4:00 p.m. Welcoming reception, 6:30 – 8:30 p....

With the overwhelming growth of digital information, the scope of electronic records management has expanded exponentially and is an increasingly critical issue for government agencies, particularly as it relates to being able to provide secure storage, access, and retrieval of this information. The 2012 OMB Managing Government Records Directive put NARA in charge of the effort with the goal of having all permanent records stored electronicall...

🏫 🎓 📚 RECORDS MANAGEMENT UNIVERSITY 📚 🎓 🏫 Every Other Tuesday, March 8 - May 17, 2pm ET / 11am PT | Or On-DemandFREE | 6 Live Online Sessions | Up to 6 CRM & IGP Credits NOTE: While this GovEvents.com listing is for march 8 only, RM-U is a 6-session course held every other Tuesday beginning with this date.Registering will sign you up for all classes, but you are free to attend just one, some,...

🏫 🎓 📚 RECORDS MANAGEMENT UNIVERSITY Presents 📚 🎓 🏫 FREE WEBINAR: Financing Your Records Management Trip: How To Justify Your Budget and How Much Should Be In Your Treasure Chest Tuesday March 8, 2pm ET / 11am PT | or On-DemandFree Live Online Session | CRM & IGP Credit Approved This session is part of the Spring semester of Records Management University. Registering will sign you up for all c...

Topics to be discussed will include: Business-Technology Alignment DMV 2016-2017 Technology Portfolio Customer Service, Technology & Social Media Significant New Legislation affecting DMV: Drivers' License Driverless Cars Fraud & Identity Theft

Get Dollar Wise In this new era of data-driven healthcare, the ability to innovate to improve performance is critical to financial success. Join us at this vendor-neutral, one-day event and discover how providers are using technology and analytics to keep their revenue cycles humming. The need to evolve is today's only certainty. With reimbursement down, accountability up, and patient expectations on the rise, what changes do you need to make...

Overview: With the current headlines regarding government email retention and e-discovery, it is important to understand how the upcoming deadlines will impact your agency. This one-day Potomac Forum Workshop will focus on the activities mandated by the NARA/OMB Records Management Directive. Key executives from NARA and government agencies will discuss the directive and its implementation. Detailed review and analysis of the directive will be...