Join Federal IT leaders at the 2020 ServiceNow Federal Forum on February 26 as we discuss how transforming workflows enables a service-focused government. Don’t miss plenary sessions with IT visionaries leading the charge, and tactical breakout sessions focused on IT service management, human resources, customer service, cybersecurity, and more.

We’ve come a long way since the Cloud First Initiative was announced in 2011. Since then, in addition to the potential for mass cost savings and improved agility, agencies now view cloud as a critical enabler of digital transformation, allowing them to focus more on delivering seamless and secure services to citizens. But as organizations chart their course for cloud migration, there are still questions to answer and progress to be made...

Join ServiceNow and your peers for a day of technology innovation on June 12th, to understand how the right platform can help you build business applications more quickly, manage these new tools along with your legacy systems, and protect the data that travels through it all. This Tech Day will help you: Create Developers across your organizations with no-code and low-code application development options Connections between security, governan...

Government agencies across the country are using the ServiceNow platform to achieve improved results such as: 50% faster service delivery1 day to deliver a fully-loaded server, down from 37 days90% faster onboarding with full PII compliance70% less time for customer resolution17% increase in CSAT$4.2 million in year one savings

The drive to modernize IT infrastructure, processes, and policies is accelerating digital transformation – helping government work smarter. Agencies are leveraging automation, real-time analytics, machine learning, and cloud-based IT services – all in order to reduce costs, minimize risk, and get control over IT sprawl and legacy systems that have slowed down the business of government. Join digital transformation leaders at the 20...

View our on-demand webcast to understand how your organization can prevent “cloud sprawl” by enforcing good governance and cost controls, while enabling authorized users with access to flexible, approved, and effective application development and deployment options. This is an opportunity to hear how selected agencies are taking action to ensure their cloud services are tracked by a single system of record, enabling management of c...

Join ServiceNow Federal and your peers to learn how to manage, enable and operate everything as a service. We are offering a half-day session in San Antonio and we're hoping you can join us! You will learn how to: Modernize IT Service Management By placing a service-oriented lens on the tasks and processes that make up the day-to-day work life, we enable you to focus on creating a modern work environment. Our service model automates the flow o...

View our on-demand webcast for an overview of ServiceNow Express, a no-compromise, cloud-based service management solution that’s fast to deploy, and simple to configure. Isn’t it time you said goodbye to service desk confusion and hello to automated IT service delivery? Express empowers you to do the extraordinary with limited resources and budget. You will hear how to automate your daily support tasks and how to track, measure,...

The Federal NowForum: The Federal NowForum offers something for everyone, from experienced ServiceNow professionals to those just beginning to explore the possibilities of service management. Don’t miss out on the many complementary sessions available. You can choose sessions from three breakout tracks: Modernize: Consolidate Business Critical Applications and Deliver a Modern Consumer Experience Transform: Maximize Operational Agility a...

Government organizations are looking to leverage the latest tools, technologies, and strategies to deliver trusted and reliable services and information. For Federal customers who rely on the ServiceNow platform to support their core missions, significant new functionality and applications soon will be available and FedRAMPAuthorized and Compliant. Two themes characterize the forthcoming Helsinki update: Consumerizing the Service Experience by...