Governments are leveraging digital services to more efficiently serve their citizens. Discover how Granicus' suite of solutions is impacting digital citizen engagement as product engineers walk through a different service during Granicus' weekly demo series. Join Granicus every Thursday at 4:00pm Eastern for a complimentary 30-minute demo of Granicus solutions followed by an interactive Q&A session. These interactive presentations will sho...

Government agencies are rebuilding their digital experiences with citizens and employees in mind. Through innovative and reliable programs, Adobe has been assisting in these efforts by offering solutions that increase efficiency and deliver memorable experiences to citizens, all while protecting confidential data and information within the public sector.Join us for just one or all three webinars in our Department of Homeland Security workshop...

Government agencies are rebuilding their digital experiences with citizens and employees in mind. Through innovative and reliable programs, Adobe has been assisting in these efforts by offering solutions that increase efficiency and deliver memorable experiences to citizens, all while protecting confidential data and information within the public sector.Join us for just one or all three webinars in our Department of Homeland Security workshop...

Government call centers are often inundated with requests, making it difficult for live agents to respond to each one in a timely manner. In the case of the City of San José, long wait times resulted in diminished customer service coupled with increased customer frustration, challenges meeting the needs of non-English speaking individuals, and live agent response inefficiencies from dealing with the same requests over and over.Join Google Clo...

With vaccines being approved around the world, there's encouraging momentum in the global effort to stop COVID-19. Unfortunately, vaccines now present a new set of challenges, including appointment coordination and distribution, and public hesitancy to receive the vaccine. In this webinar, Susan Collins, Global Head of Healthcare, and Charlie Weems, Solutions Engineer, will share real world examples that demonstrate how organizations can use c...

Governments are leveraging digital services to more efficiently serve their citizens. Discover how Granicus' suite of solutions is impacting digital citizen engagement as product engineers walk through a different service during Granicus' weekly demo series. Join Granicus every Thursday at 4:00pm Eastern for a complimentary 30-minute demo of Granicus solutions followed by an interactive Q&A session. These interactive presentations will sho...

Governments are leveraging digital services to more efficiently serve their citizens. Discover how Granicus' suite of solutions is impacting digital citizen engagement as product engineers walk through a different service during Granicus' weekly demo series.Join Granicus every Thursday at 4:00pm Eastern for a complimentary 30-minute demo of Granicus solutions followed by an interactive Q&A session.These interactive presentations will showc...

As government agencies and citizens continue to adapt to the new normal in their daily lives and remote workplaces, digital transformation is more important than ever. Salesforce strives to be at the forefront of these new technological advancements and create a personalized experience for both employees and citizens. Join our Innovation Hour to hear how the State of Arizona is leveraging Salesforce with Slalom to improve business processes an...

We understand the challenges that counties, cities, and police departments face as they try to do more with less to improve transparency, trust, and relationships with the community. Learn how Salesforce, MTX Group, and Tableau have reimagined their approach to community engagement. The community members now have the ability to report concerns from their mobile phone, collaborate with local officers to address constituent concerns, and schedu...

Join us for the completely re-imagined Dreamforce experience for our all-new, work-from-anywhere world! Customer Service and Contact Centers Session December 17 at 11:00am ET; 8:00am PT This roundtable will offer the chance to have an open discussion with your peers about how to provide the modern contact center customer service experience. Discover the new Dreamforce, brought to you in a virtual format full of informative sessions and more!