The only thing certain about the next six months is more uncertainty and complexity. As an MSP, you’re in a position to use the current economic environment as an opportunity to significantly grow your business as more companies continue to look to outsource their IT needs. Get an overview of the trends we predict will affect MSPs the most in H2—and how to prepare for them—in this live webinar featuring speakers from JumpClou...

Xperience the future of Experience Orchestration Genesys is setting a new standard for using technology to bring human understanding to customer experience — delighting customers and empowering agents. We’re creating the content you’ve told us you value most. Learn bold new ways to deliver the best digital experiences with Experience Orchestration. Learn from CX visionaries and experts: Genesys leadership keynotes, breakout...

Organizations supporting first responders and emergency management teams need to be equipped to quickly execute to protect lives, lands, and properties. Technology and process should be an enabler of response, not something that gets in the way. ServiceNow can digitize and streamline critical emergency management workflows to give all response participants – from managers to dispatchers to responders to volunteers to the community at lar...

Frontline workers are vitally important in companies both big and small. They use a wealth of knowledge – both institutional and first-hand customer insights – to provide essential services. Because those services are sometimes routine, frontline workers may be overlooked during digital transformation efforts. Don’t leave them behind. Join Microsoft experts for this session designed for business leaders to transform your Fron...

How will AI-based content-generating tools change your enterprise, products, and services? All the new options, tools, and technologies have opened up opportunities for growth, savings, and risk. The potential of tools, such as ChatGPT, to penetrate, radiate, and completely recalibrate employee experience, customer experience, operations (business and IT), and one or more of your core products or services is both attractive and frightening. Jo...

Fusion teams have emerged as a driving force for innovation, inspiration, and strategic outcomes in today's enterprises, making CIOs essential to accelerating digital business. By creating an advanced operational model that smoothly integrates strategic planning and resource management, CIOs can make a difference and minimize economic headwinds. In this complimentary webinar, we'll delve into the secrets of how leading enterprises are scaling...

From the great Resignation, to Quiet Quitting, to Technology layoffs becoming a weekly occurrence, it's enough to make the savviest of professionals a little cautious when prioritizing projects or thinking about expenses and staff. Yet we know technology has not stopped and businesses critical journeys including digital transformation, infrastructure modernization, cyber security, and cloud are ongoing. WWT has been navigating these tumultuous...

Nearly every enterprise relies on Salesforce to manage customer relationships and build new applications designed to drive business outcomes and innovation. But a secure Salesforce environment requires more than configuration management to mitigate a SaaS breach. Overlooking the shared responsibility during implementation and in everyday operations can lead to potential risks. Salesforce admins, security practitioners, and IT teams need visibi...

Today’s government technology leaders have a unique opportunity – The new capabilities of the digital age allow for unparalleled service and support to constituents and the government workforce. However, the best path to harnessing these capabilities isn’t always straightforward. That’s why the Center for Digital Government is answering vital technology questions for the CIOs of today and tomorrow during a 30-minute web...

Attend this webinar to learn how to develop effective responses to Requests For Information (RFIs), Requests for Quotes (RFQs), and Requests for Proposals (RFPs). During this webinar, we will explain the differences in these requests and provide your small business with the most effective strategies for creating effective responses.Key takeaways from this webinar includes: Understanding the power of responding to RFIs and Sources Sought Notice...