For almost three decades, governments at all levels have been working to improve the way they deliver services and benefits and engage with their customers---both internal and external. Efforts from past administrations focused on modernizing infrastructures and improving digital delivery, as well as gathering feedback from the public on how well the services were delivered. The Biden Administration has made customer experience one of its thre...

Public-private partnerships (P3s) have long been a valuable way for state and local governments to reduce risk, speed implementation and leverage private-sector expertise for public-sector projects and services. Particularly for communications and connectivity, these partnerships have played a crucial role in equipping governments with much-needed technology. As governments look to maximize their investments from American Rescue Plan Act (ARPA...

Federal agencies are not immune to security attacks, even if their controls and processes are as tight as Fort Knox. Some of the world’s most technologically advanced enterprises, from Microsoft to SolarWinds to Okta, have faced security incidents and were exposed to risk. Many of these successful cyber attacks did not start with hackers fighting their way through firewalls and intrusion prevention systems or executing zero-day exploits....

Building Trust in Government by Assuring a Flawless Constituent Experience Delivering a great customer experience is key to building trust with constituents. But the systems you use to deliver that great CX is growing more complex every day, driven by ever-changing constituent expectations. Join Cyara and Carahsoft for this insightful, interactive webinar, to learn about assuring the quality of your CX, so you can build trust with the constitu...

Who knew that the best coffee break conversations would end up happening online? Each month, Pure’s Coffee Break series invites experts in technology and business to chat about the themes driving today’s IT agenda - much more ‘podcast’ than ‘webinar’. This is no webinar or training session—it’s a freewheeling conversation that’s as fun as it is informative and the perfect way to break up yo...

There’s a fundamental shift taking place right now in unemployment insurance. State labor and workforce departments are trying to move beyond the simple administration of benefits and focus instead on actually improving constituent outcomes. Accomplishing this shift with current UI systems is not possible. Today’s systems have not kept pace with evolving challenges and imperatives. They’re difficult to update, expensive to ma...

Experienced 3D content creators and new creators alike often suffer with what Adobe calls "content velocity." They anticipate that 3D assets and experiences take a long time to create and can only be created by experts. And when revisions are needed or designs change, often much of the creation process must begin again. Join our complimentary webinar to learn how Adobe's Substance 3D Collection can often shorten the creation time and allow for...

FedRAMP, DFARS, and PCI are just some of the frameworks that public sector organizations must navigate on the path to an ATO on AWS. Unfortunately, these organizations report that it can take up to 18 months to achieve their ATO. However, it doesn't have to be this way. Join our complimentary webinar to learn actionable steps you can take today to simplify and expedite your accreditation process. AWS, CTAC, and Kion will share how the ATO on A...

Welcome to the 4-part Summer Series. Building Camp Gov with Alteryx!As a participant in this series, you will walk through setting up pieces of the back end (fictitious) camp systems with Alteryx. Along the way you will learn how to apply the automation and analytics system to your roll, while having a little fun in the process. View the full Camp Gov agenda and register for all 4 sessions below:Week 0: Orientation for Camp GovMonday, June 6,...

Continuity of Operations Plan (COOP). It seems to be a simple concept, but why is it hard to achieve? What happens to your mission when you can't, don't, or won't do what's necessary? It should not be difficult. Learn how Zerto simplifies the process with its world-class continuous data protection (CDP) engine and its remarkable automation and orchestration. What used to be done manually or not at all can be implemented in less than an hour an...