Join this Tableau Success Connector session to learn more about onboarding new users at scale and driving adoption with your users. In this session, we will cover: How and why to create an onboarding process How customers are successfully onboarding their users What to include in your onboarding process Who should attend? Server Administrators, Online Administrators, Proficiency Leaders, Community Leaders, and Project Managers Session attendan...

The purpose of this Industry Day will be to provide the public more insight into the Government’s planned EITEN single-award IDIQ, the proposed Highest Technically Rated Offer or source selection approach, and the wider IT services requirements to be covered under EITEN. The goal is to encourage feedback on provided draft documents and allowing potential offerors the opportunity to ask questions in order to both help define this requirem...

Behind every successful government is a clerk that is keeping it all together through technology and cross-department collaboration. This is your last chance to join Granicus and hear from the Clerk of Broken Arrow, OK, as he opens up about the challenges he faces and the secure, cloud-based solutions he was able to implement to ease his workload and help empower a transparent and agile digital government. Check out October's Clerk Spotlight b...

Constituents and employees expect digital interactions with government to be easy and convenient. Now more than ever, efficient management of customer support representatives – a limited and high-value resource in state and local organizations – is critical to address the surge in constituents’ seeking government services. To help government IT leaders understand the power and the potential – and the pitfalls – of...

As K-12 schools begin their third school year disrupted by the pandemic, they face pressing challenges. COVID-19 forced schools to quickly launch or accelerate 1:1 programs allowing students to take home devices for remote learning. Now, as most schools are welcoming students back to the classroom for in-person education, they’re also seeing an abundance of endpoint devices coming back to campus – and many schools need to update th...