Join Splunk and AWS to discover how the Splunk App for Amazon Connect helps you analyze your contact center data from Amazon Connect. The app uses the connect data that is generated by several data sources such as contact records, agent events from Amazon Kinesis Streams, reports and transcripts from S3, connect application logs, contact flow logs, and metrics via Amazon CloudWatch to help you gain insight on the current state and understand h...

Join our complimentary Adobe ColdFusion Workshop to learn how you and your agency can leverage ColdFusion to create amazing web content. This one-day training will cover all facets of Adobe ColdFusion that developers need to build applications that can run across multiple cloud providers or on premise. Specifically, the workshop will explore: The major features in the latest release of Adobe ColdFusion How to use CFML to develop, test, and dep...

As the U.S. economy emerges from the pandemic, many Labor & Workforce agencies are taking stock of their organizations withstood surges in claims and the need to interact in all virtual ways with citizens. With new Federal funding available in the American Rescue Plan Act for unemployment system modernization, there is once in a lifetime opportunity to not only improve how unemployment benefits are delivered, but how organizations can re-i...

In today's digital economy, data is the lifeblood of business. Protecting sensitive data has become more challenging for organizations in recent years. It's not simply the increase in the volume of data or the increase in threats - it's also the fact that as organizations have become more digital, they are moving more of their data and IT infrastructure to a mix of private and public clouds. With the additional impact of the recent Presidentia...

Learn how you can do your part to Enhance National Security, Promote Public Safety, and the Rule of Law by creating secure and seamless digital experiences for analysts, agents, and litigants, faster. Mulesoft Clients Experience: 4x faster IT project delivery speeds 5x faster connection of legacy systems 66% reduced cost of maintaining legacy systems Register now to hear from Mulesoft and Salesforce industry leaders as they discuss how the Mul...

The Department of Revenue (DOR) has the unique mission of providing taxpayers with safe, efficient, and convenient access to relevant resources and services while enforcing the law with integrity and fairness to all. Whether constituents need updated information on tax refunds or need to submit a W-9 form, revenue agencies are constantly evolving to bridge the gap between digital and physical worlds despite budge and resource constraints. Adob...

Zero Trust can be a confusing concept for many organizations, especially for those that are at an early stage of its adoption. Zero Trust solutions protect networks, applications, and data based on the concept of "never trust, always verify." In a Zero Trust environment, identity is the core security control used by security teams that "assume breach" because any user or device is a potential threat actor. Join us on October 14th for a live we...

The distributed nature of data across dissimilar IT environments has created new security challenges for organizations. Separate silos of enterprise storage, networks, and servers mean more complexity and staff to support, but also it means more vulnerability and possible attack points. Nutanix technology can help improve security posture and start to align to Zero Trust Architecture (ZTA) while modernizing IT to improve operations, increase a...

In today's fast-paced work-from-home environment, organizations must focus on modernization and improving technological operations to drive productivity. Many federal and commercial organizations have found themselves looking for modern IT solutions to increase momentum and collaboration.Join Discover Technologies and Carahsoft to learn more about how your organization can benefit from task management software and get everyone in your organiza...

Did you know that 53% of website visitors will leave a webpage that doesn't load within three seconds? As a nonprofit organization, optimizing the user journey for your donors, volunteers, and community members is critical to achieving your mission. Join Splunk and CDW for a webinar where we'll discuss what Google Core Web Vitals are and the impact the standardized metrics have on understanding your digital pathways to participation. With Splu...