In this on-demand webinar, Daniel O'Sullivan, Founder and CEO of Gyst Technologies, led an informative webinar that expanded attendees’ knowledge about the use of advanced analytics and speech personalization in contact centers. Explore behavior-driven personalization in your IVR channels and 'voicebots' to deflect calls away from expensive agents and drive costs down. This webinar helped attendees and their agencies: Discover new ways t...

Do you have too many Security Analysts and Engineers sitting around with nothing to do? We didn't think so; you are not alone. You may have heard how security automation can elevate your team and help move you from playing defense and reacting to incoming threats. Go on the offensive, get empowered, and get in control of your security operations to achieve your strategic goals. Splunk’s Security Orchestration, Automation, and Response (...

Historically higher ed institutions have struggled to capture, access, understand, and report on their data to achieve performance goals such as enrollment, retention, and student success. Attendees learned how Tableau makes it simple to visualize key performance metrics, such as enrollment data to understand trends, patterns, and potential challenges that impact student success. During this on-demand webinar, attendees: Heard use cases from r...

Organizations supporting first responders and emergency management teams need to be equipped to quickly execute to protect lives, lands, and properties. Technology and process should be an enabler of response, not something that gets in the way. ServiceNow can digitize and streamline critical emergency management workflows to give all response participants – from managers to dispatchers to responders to volunteers to the community at lar...

Spring makes programming Java quicker, easier, and safer for everybody. Spring’s focus on speed, simplicity, and productivity has made it the world's most popular Java framework. VMware Spring Runtime brings you Commercial support for the entire Spring ecosystem, as well as packaged versions of popular projects designed for usage in Virtual Machines or Containers. Attendees of this on-demand webinar heard VMware subject-matter experts di...

Travel has bounced back tremendously. A traveler's journey starts from the moment the traveler starts planning for the trip. At each stage of the journey, there is an opportunity to engage the traveler with relevant cross sell/ up sell recommendations and reminders based on the traveler's profile and preferences. Personalized and contextually relevant communications improve organizations' relationships with customers, employees and partners. T...

Watch this Alteryx hands-on-lab for an interactive session on conducting end-to-end analysis. Two Alteryx Sales Engineers, unpacked how federal, state, and local agencies are utilizing data driven approaches to enhance their operations, including reconciliation, risk assessment, and data deduplication. After a brief introduction to the possibilities, attendees get hands-on and learn how to apply the techniques for themselves. Attendees learned...

Arete is transforming the way organizations prepare for, respond to, and prevent cybercrime. Their team responds to thousands of ransomware incidents and helps organizations get back up and running after attacks. By collecting data from these incidents, they create unparalleled insights into the ransomware landscape. They focus on security so you can focus on serving your customers and communities. Ransomware is a threat to businesses, governm...

During this webinar our expert discussed how organizations can increase their cyber protection – not only protecting themselves against the latest evolving threats, but also how to ensure they are meeting insurers’ requirements for proper coverage.

As the government's fiscal year comes to an end, there becomes a sense of urgency to bid and capture as many awards as possible. However, this detracts contractors from their core competencies and they begin chasing anything and everything to get their piece of the pie. Join us for a discussion with Ashley Duwel, CEO of Duwel Dev LLC, to help implement a strategic approach for the year-end flood of opportunities.