Expectations of federal agencies are sky high. The dreaded “swivel chair” approach is no longer acceptable. Agencies have made progress modernizing individual systems, but to modernize effectively, they must embrace a streamlined and standardized digital experience. Accenture Federal Services, ServiceNow's Federal Partner of the Year, explored how AgencyConnect can help agencies accelerate their missions while reducing costs throug...

Now Assist for Creator is transforming development on the ServiceNow AI Platform by dramatically speeding up common admin and dev activities. This session showcased capabilities like the Build Agent, allowing teams to go from idea to fully functioning app in minutes. Designed for SLED organizations, attendees saw how AI unlocks powerful efficiencies across pro-dev and low-code workflows. Tom Freeman and Andrew Vitollo demonstrated how AI gener...