As customers increasingly expect more connected, personalized experiences across company communications, today's contact centers need a more efficient way to handle call volumes, speed up call resolution, and leverage technology to deliver a more connected customer service experience.Join this webinar to learn how Salesforce's latest innovation, Service Cloud Voice built on Amazon Connect, ushers in a new kind of contact center, bringing toget...

The future of energy is now, from drone-enabled asset management, AR/VR-based computer vision with AI/ML insights, and robotics deployment in workflow automation, to real-time emissions monitoring. The energy transition and the pace of innovation in the energy sector is accelerating. Join us for the AWS Energy Symposium, a premiere conference designed for executives, professionals, and technical leaders and builders across the energy and utili...

Event Details In this introductory course, you will learn about AWS products, services, and common solutions. You will learn the fundamentals of identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements. Learning Objectives In this course, you will learn: Terminology and concepts related to the AWS platform How to navigate the AWS Management Console Key concepts of AWS security mea...

This course is for individuals who seek an overall understanding of the Amazon Web Services (AWS) Cloud, independent of specific technical roles. You will learn about AWS Cloud concepts, AWS core services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam.AWS technical experts who support various Federal and DoD customers will be on h...

Join our webinar to learn how FortiGate-VM Next Generation Firewall, integrated with AWS Gateway Load Balancer, addresses key use cases for deployment of network appliances. Easily deploy, scale, and run firewalls with AWS Gateway Load Balancer and simplify VPC deployments. In this webinar, you'll learn how to: Better protect against network security threats with FortiGate-VM Easily deploy, scale, and run firewalls with AWS Gateway Load Balanc...

Join this training webinar to get an overview of the services that you can use to help meet compliance and governance controls in the Amazon Web Services (AWS) Cloud. You’ll discover the fundamental cloud security concepts, including access control, data encryption methods, incident response, and security for network access to AWS resources. In this training webinar, you will learn to: Identify and describe the security benefits and res...

Together, with AWS, Trend Micro has crafted 5 unique Immersion Days to address your organization's cloud security challenges. Please view agendas and learning objectives below and select one or more workshops to join! See you soon. 3/10 - Creating an Extra Network Layer of Protection with Your AWS Services 3/17 - Amazon S3 Bucket Malware Scanning 4/14 - Building Modern Applications with Security Embedded 4/21 - Visibility into Open-Source Code...

As more and more critical business functions depart the on-premises environment for the cloud, security operations centers (SOCs) face tough challenges in keeping up with the changes and challenges of monitoring these new environments. This can be particularly daunting to mid-sized organizations that lack cloud security talent and don't have security budgets calibrated to support the surplus of data and cloud-resident workloads that needs to b...

This year at AWS Summit San Francisco, you'll discover how AWS can help you innovate quickly and deliver flexible, reliable solutions at scale. Register now and join us in person for the two-day Summit, to hear the latest from AWS leaders, learn new skills, and network with your industry peers. 150+ Sessions Hear the latest updates from AWS experts, builders, customers, and partners. Interactive content Come prepared with your laptop and a wil...

Join us to learn benefits and best practices related to moving from monolith to microservices using AWS Containers and Serverless services. This 200-300 level workshop is ideal for technical professionals including Developers, Architects, and IT Leaders. Customers using AWS Containers and Serverless technologies have significantly decreased the time it takes to develop and deploy new applications. T-Mobile, Vanguard, and AQR have accelerated b...