Contact center as a service for a new world of work A growing business faces many challenges, such as increased IT demands, employee growth, and delivering consistently excellent customer experiences. ServiceNow faced all these as they experienced sudden, rapid double-digit growth. Join this webinar to meet Amazon Connect and see the benefits, challenges, and lessons learned as ServiceNow reinvented their own contact center before offering th...

Using modern technology to improve government service delivery often requires new approaches that enable organizations to innovate, scale, and do more with less. NGA 911 helps public safety organizations improve their 911 response, Iteris works with cities to better mitigate traffic congestion, and OpenGov enables citizens to process their own permit and licensing requests—all powered by the cloud.Join AWS GovTech leader Alec Chalmers an...

Cloud-Native applications have many advantages over their monolithic cousins in that they can provide of rapid development at massive scale thanks to automation. This creates a dynamic environment where traditional methods for protecting applications can’t provide the security required at the pace you need it. McAfee Enterprise Cloud-Native Application Protection Platform (CNAPP) was designed to bring critical security functionality such...

Strengthening, simplifying and automating cloud governance with the support of AWS and AWS partners A strong cloud governance posture should be an integral part of every business's cloud computing strategy. In this webinar, learn how robust cloud governance helps you run your business well and keep it safe, providing a level of protection against a number of avoidable risks, such as data breaches, intellectual property theft, damage to brand...

The AWS Summit Online experience brings together the cloud community from across the Americas to hear keynotes from local industry leaders, dive deep into educational sessions, engage in interactive labs, and chat one on one with AWS experts. So, whether you are just getting started on the cloud or are an advanced user, come and learn something new at AWS Summit Online. This August's AWS Summit Online - Americas is a free, three-day event desi...

More than ever, today’s customers choose businesses based on high expectations of service, support, and experiences. But your current technology can’t satisfy most demands. To reinvent your customer experience, you must first envision how your contact center can support that experience, and then build it.This AWS webinar featuring VoiceFoundry discusses how News Corp used Amazon Connect and VoiceFoundry integrations to improve cust...

Because of the elevated COVID-19 threat level in the Houston area, we made the very difficult decision to cancel the in-person AWS re:Inforce 2021. Though the in-person event is canceled, you can still join us for a free live stream of the keynote and leadership sessions. Attending re:Inforce is one of the most effective and efficient ways to learn how you can secure cloud workloads using AWS tools and services. Focused content at all levels A...

Amazon Elastic Compute Cloud (EC2) opened for limited beta testing in August 2006 and kick started the cloud computing revolution. Now with over 400 instance types, EC2 has radically disrupted how millions of organizations around the world - from startups to Fortune 500 companies - run diverse workloads every day. Join us for a 2 day live virtual celebration featuring sessions from AWS experts, industry leaders, customers, and partners that ha...

This free, one-day training will provide an introduction to AWS Cloud concepts, and AWS core services for compute, storage, database, AWS GovCloud and networking. AWS technical experts who support various Federal and DoD customers will be on hand to explain key features and use cases, share best practices, walk through technical demos, and be available to answer your questions.

Workshop #1 Details: Shift-Left SecurityMcAfee Enterprise and AWS Solution Architects will present an in-depth, hands-on session to improve your security posture for your applications running in IaaS/PaaS environments: Learn how to build a layered security model that reducing risk cloud workloads, containers, and services you depend on for orchestration, network, and storage. Ensure Kubernetes and the overall cloud environment both meet secur...