In this detailed payroll compliance webinar, you will receive crucial information and resources to identify and help resolve multi-state payroll tax issues. This webinar will offer participants an understanding of the payroll tax and compliance implications of conducting business within a state. The webinar will also help determine which state(s) to withhold for when states that have reciprocal agreements or no state income tax are involved. W...

This DOT reasonable suspicion training helps managers and supervisors become better aware of drug and alcohol use by their employees. The US is facing a severe opiate abuse crisis, including pills and Heroin. Recent changes in state marijuana and medical marijuana use have made it difficult for companies, HR managers, and managers and supervisors to know what is now legal or illegal when it comes to pot use by employees, on and off the job. Th...

This webinar will enable you to know the best and fastest ways to prepare data for charts and create and modify them with a minimum of effort, the various chart types and which ones are most effective for the type of data being depicted and also, the best ways to adjust chart elements, and add such eye-appealing features as ClipArt, arrows, text boxes, and color backgrounds. Charting is a powerful and easy-to-use Excel feature that lets users...

This complaint management webinar will include the requirements for defining, documenting, and implementing a customer complaint handling system, including the customer complaints procedure for complaint review, investigation, and corrective action, as well as the ISO-specific implications. This webinar will discuss the best way to document customer feedback management, what constitutes a customer service complaint, and what do with "non-compl...