Residents expect government services to be responsive to their needs, and that means online, seamless, accessible, and secure. There is hope for organizations looking to improve their processes and provide more convenient services to residents. Organizations need to: Confront the reality of inefficient and antiquated systems Diagnose the current environment and create a plan for modernization Service digitization goes beyond PDFs and fillable...

The Executive Order on improving the nation's cybersecurity (EO14028) outlines several standards and requirements that federal civilian agencies, working in partnership with the private sector, must meet in order to foster a more secure cyberspace. With endpoint security and event logging unified on a single FedRAMP cloud platform, Elastic stands ready to help agencies meet and exceed EO requirements with an affordable infrastructure model tha...

Since service is the front line of every customer engagement, modernizing the Call Center is more strategic than ever. Agents and Call Center leaders are expecting more out of standard channels such as Voice and Email and looking to expand into digital channels such as Messaging, Chat, and Bots. What should agencies consider when adopting automation to handle routine inquiries and enabling Agents to handle more complex cases?Join Salesforce's...

AWS OLA is a free program for new and existing customers to assess and optimize current on-premises and cloud environments, based on actual resource utilization, third-party licensing, and application dependencies. AWS OLA will provide you with a report that will model your deployment options, using existing licensing entitlements. These results can help you explore available cost savings across our flexible licensing options. Benefits include...

Heavy documentation demands create serious challenges for you and your agency on a daily basis. While completing incident reports and other paperwork is critical to law enforcement, this time-consuming task can keep officers away from what matters most: protecting and serving the community. Now, there’s a better way. Law enforcement agencies throughout North America are adopting speech recognition to make the reporting process faster, sa...

Join us for the 9th Annual Public Sector Day event at RSA Conference! Learn from government IT luminaries and industry executives on the issues that matter most to the public sector. Topics from ransomware and resiliency to grants and cyber risk challenges will be covered by speakers from the Department of Defense (DoD), National Institute of Science and Technology (NIST), and more! Don't miss out on this free opportunity, register today! You...

Registration is now closed Carahsoft is pleased to host a networking reception for our vendor partners and their customers following Public Sector Day at RSA Conference 2022. Please join us for food, drinks, networking, and a breathtaking view of the city.

The demand for collaborative and agile technology has exponentially increased in the past years. Keeping your agency's software updated is imperative for team success. As state and local agencies move to modernize their IT solutions, driving innovation will promote new best practices. Join your government colleagues at eRepublic's Digital Government Summit in Linthicum Heights, Maryland on June 2nd to hear local industry experts discuss: Scali...

Forecasting in Tableau is as simple as drag and drop, but how does Tableau's forecasting really work - behind the drag and drop? Why does forecasting behave the way it does? How can you change Tableau's forecasting model? Why doesn't your forecast work? How can you leverage linear regressions and cluster analysis?Join this live webinar to explore Tableau's forecasting capabilities as well as Benford's Law. Get ready to predict the future!Durin...

Secure exchange of data is the lifeblood of IT modernization programs across the US Department of Defense and other agencies. It's been difficult to deliver across complex infrastructures with years of diverse legacy investments - until now.Join experts at Radiant Logic, AWS, and Immuta on June 2nd and discover how securing data sharing streamlines identity modernization efforts. The Data Fabric Security Solution is an interoperable IT managem...