Transforming Law Enforcement, Public Safety, and Courtroom Experiences with Enhanced Digital Documents and Workflows Join us on Tuesday, July 20, 2021, to explore how your organization can take advantage of existing workflows and IT investments such as ServiceNow, Microsoft, and SAP, along with Adobe, to keep the mission moving across every department and agency. You will learn how integrated digital documents and workflow can be used to moder...

In an increasingly digital world, delivering consistent service uptime has become a priority for many government customers. When issues or outages occur in an agency’s enterprise infrastructure, IT operations management teams need the correct context to prevent, manage, and resolve problems quickly so users can complete their duties and support their missions. A key ingredient in resolving issues with enterprise infrastructure is funneli...

Join Granicus every Thursday at 4pm Eastern for a 30-minute demo to learn how Granicus’ suite of solutions is impacting digital citizen engagement. Product engineers will walk you through a different service each week, showcasing how governments are leveraging digital services to more efficiently serve their citizens. July 15 Event: govService govService combines seamless workflow management, citizen self-service, and a customer relatio...

Better with Bots: Automating Your Contact Center Do you know how many citizens feel dissatisfied and frustrated after engaging with your customer service center? Are citizens and agency staff waiting long enough to wonder why things take so long? Are your first contact resolution numbers low and do you pay the cost of escalation to Tier II because Tier I is pressured to get off the phone? Citizen contact centers, help desk, service desk, custo...

During these sessions, featured speakers will discuss: Shifting from remote work to anywhere organizations with VMware EUC Modernizing your load balancing with VMware NSX Advanced Load Balance Securing a remote digital workforce with VMware Carbon Black Implementing a disaster recovery solution with VMware Cloud on AWS

VMware Education Series is coming to you virtually! Join VMware and Carahsoft for an educational event on how virtualization enables central, cloud management for running, managing, and securing applications with a single software-defined data center (SDDC) solution. During these sessions, featured speakers will take a dive into: July 15, 11:00am: VMware Cloud on AWS: Implementing a Disaster Recovery Solution - John Stockard, Senior VMware Clo...

Carahsoft is excited to share our Security on the Seas webinar series featuring our partners. Join us and Trend Micro on July 15 to learn more about overcoming Zero Trust with Trend Micro. Visibility and analytics are a key part of the DOD Zero Trust Reference Architecture. Avoid cybersecurity risk by increasing visibility and enforcement within your Zero Trust Architecture. This webinar will examine a visibility and analytics solution that gi...

Summer is almost here and we are looking forward to co-hosting our next DocuSign California User Group coming up on Thursday, July 15th! DocuSign will be focusing on one topic, building a Center of Excellence (COE) and keeping the presentation portion of the meeting short to allow the majority of the 90-minute meeting to be used for customer conversation. Join us to hear from Kevin See from the Department of Water Resources (DWR) and Dave Haw...

In pre-pandemic days, many agencies relied on systems and processes that required the majority of employees to be on premise. A year-plus of remote work proved that those IT services lacked the flexibility, agility, and scalability that agencies need. This virtual summit will give insight on work-life advancements and the building blocks of IT modernization. It will also discuss a multi-cloud strategy to better support the modern workforce's e...

VMware Education Series is coming to you virtually! Join VMware and Carahsoft for an educational event on how virtualization enables central, cloud management for running, managing, and securing applications with a single software-defined data center (SDDC) solution. During these sessions, featured speakers will take a dive into: July 14, 11:00am: Modernize Your Load Balancing - Brian Hara, Staff Systems Engineer, VMware Check out the agenda f...