The federal government expends significant resources on manual data processing and entry, which is not only time-consuming but also error prone. Technological advancements now empower agencies to streamline data processing and extract valuable insights from their document repositories, enhancing efficiency and accuracy. Join Digital Government Institute (DGI), Hyland and Amazon Web Services for a webinar exploring the application, benefits, an...

The Continuous Diagnostics and Mitigation (CDM) program is the process government agencies use to move toward fortifying their cybersecurity networks and systems. It was developed in 2012 to support government-wide risk-based cybersecurity solutions to assist participating agencies improve their security posture consistently and cost-effectively. In this virtual workshop, government & industry experts will provide the following: a status u...

Since 1967, the Freedom of Information Act (FOIA) has provided the public the right to request access to records from any federal agency. Federal agencies are required to disclose the information requested under the FOIA, unless it falls under one of nine exemptions which protect interests such as personal privacy, national security, and law enforcement. In recent years, federal agencies have been inundated with FOIA requests creating challeng...

Improving customers’ experience when accessing, engaging, and interacting with an agency through contact centers will have a significant impact on their overall experience with government. The Contact Center is a critical link between your agency and your customers. Empathizing with your customers and resolving issues in a timely and effective manner are more important than ever to achieve agency mission. Positive customer experiences dr...

This training seminar will make sense of all the recent changes and assist class participants in implementing the changes to successfully meet your FY23 RMF security and FISMA Metrics. The course was built on the popular two-day Meeting FISMA Requirements course that has been taught for the past 12 years. All exercises are new to ensure they relate to current systems and solutions use practical strategies for leveraging recent changes into mee...

Now in its 11th year, 930gov’s multi-track educational program brings government technical communities together to connect, exchange, and gather ideas from subject matter experts from multiple disciplines. Attendees will hear thought leaders present best practices, case study findings, and potential solutions to their current IT challenges. 930gov delivers educational programming on theFive Pillars of Government IT Innovation: Artificial...

Planning for modernizing your existing solutions and capabilities goes far beyond the obvious cloud migrations. But how should evolving technologies and yet to be imaged technologies be considered when planning. This session presents techniques on how to examine and assess emerging technologies and determine their impacts on the existing IT landscape.

The Office of Personnel Management (OPM) plays a critical role in redefining and creating the next generation federal workforce. Key to these efforts is the use of data as a strategic asset to make informed decisions on policies, programs, and services. In this webinar, OPM leaders will share how they are modernizing the ways they support the federal workforce and the solutions they are developing for use across the federal government via the...

Artificial Intelligence (AI) and Machine Learning (ML) are rapidly changing the way records managers track the data they have, from where it is located to who can access it to what information it contains. These technologies are also changing how agencies meet compliance requirements. In this virtual workshop, we break down these concepts and show the potential benefits to your agency. You will leave with a better understanding of how AI/ML ca...

As agencies look to meet the goals of the President’s Management Agenda and the Customer Experience Executive Order, a shift to human-centered design (HCD) is critical. HCD gives citizens and employees the experience they deserve. This means putting experience first and transforming how work gets done. This webinar will explore Total Experience (TX), a strategy that unites citizen and employee experiences across all service deliver...