Excellent digital service is crucial to delivering exceptional customer experience. How can you be sure you’re employing the right technology and services to achieve this goal? Join moderator Tom Temin, and federal agency and industry leaders as they discuss technology, lessons learned and best strategies for the future. Learning objectives: Unveiling agency CX goals and philosophy Bridging the gap between program and IT perspectives Ali...

In this exclusive webinar edition of Ask the CIO, host Jason Miller and his guest, Quinn Palmer, national operations director of small uncrewed aircraft systems at the Customs and Border Protection will discuss the impact of drones and how technology is evolving to meet mission and security needs today. In addition, Chris Stock, vice president of mission success with global government at Skydio will provide an industry perspective. Learning Ob...

How can you ensure resilient supply chains to navigate tomorrow’s challenges? Join moderator Tom Temin, and federal agency and industry leaders on Mar. 6 at 2 p.m. ET as they discuss lessons learned and best strategies for the future. Learning objectives: Today’s supply chain challenges Data strategies to unlock new opportunities Building resilient supply chains for the future

Improving customer experience (CX) is a multi-faceted challenge to tackle as needs vary between stakeholders. How are agencies profiling a successful strategy and what is the vision for the future?

Federal work on AI, machine learning and data-intensive pilots and projects is not new. But the White House’s October 2023 executive order on secure development of AI — coupled with congressional bills aimed at ensuring security and privacy remain chief focuses — has created a new set of priorities for agencies going forward. During Federal News Network’s inaugural AI & Data Exchange, presented by Guidehouse, govern...

Are you up to date on the latest tools to combat fraud? Join moderator Jory Heckman, and agency and industry leaders on Feb. 22 at 2 p.m. ET to gain insights on how data, AI/ML and good partnerships can help create better fraud prevention policies and investigations. Learning objectives: The evolution of fraud prevention with data analytics Enhancing investigative processes with AI/ML Leveraging partner data to collaborate on investigations

IT modernization continues to be at the forefront of government mission strategy and success. How are agencies profiling a successful strategy and what is the vision for the future? During this webinar, you will gain the unique perspective of top government IT experts.

How do AI, cloud computing and analytics fit into creating a successful zero trust strategy? Join moderator Jason Miller, and agency and industry leaders on Feb. 7 at 2 p.m. to gain insights into the critical aspects of Zero Trust Architecture and how it can help reshape and innovate your cybersecurity approach. Learning objectives: Modernizing security through zero trust Navigating the zero trust culture shift Applying automation in security

With evolving technology comes evolving cyber threats. How are agencies securing networks and staying ahead of the trends? Join moderator Justin Doubleday, and agency and industry leaders on Jan. 24 at 2 p.m. to learn how agencies are implementing artificial intelligence and machine learning tools to enhance cybersecurity initiatives. Learning objectives: Securing networks with AI and automation Identity and access management The future of AI/...

During this webinar, top government technology executives and industry experts will reflect on their 2023 accomplishments along with the people and technology that made these programs so successful.