Improving the customer experience (CX) is top of mind for local government leaders because a positive CX can build trust, foster meaningful community engagement, and improve internal process efficiency. Join Granicus for a complimentary webinar to discover how governments are using Granicus solutions to improve CX during our weekly webinar series. Each week, Granicus solutions consultants will demonstrate how governments can leverage digital s...

Join Granicus for a complimentary webinar to hear how the City of Unley’s transformation program replaced complex, paper-based processes with a full range of customer-driven digital services that are available 24/7. The Council-endorsed strategy was based on three guiding principles: Streamline service delivery around the community Approach all activities from a customer perspective Empower the City of Unley's workforce Register toda...

The nation's medical research agency - the National Institutes of Health (NIH) - has a massive campus running cutting edge research and development, supported heavily by advanced technology and innovation. With this comes a unique audience of scientists and personnel with special applications. Reach them face-to-face at NIH Tech Day! All personnel on the NIH campus receive FBC's wide-reaching promotions for this exciting event. Now's the time...

Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through some of our popular engagement features and functions within govDelivery. You will have the opportunity to ask questions and get live feedback on tips and best practices. This training will cover the following: Feb. 23, 2023 - Account Admin ex...

Hosted by Mel Hagedorn, Granicus Director of Client Services, we will be chatting to Kirk Ratcliffe who heads up the City of Gold Coast’s Customer Experience team, and Dani Sargeant who leads the City’s Web Services team in their Customer Experience and Communications Branch. Join Granicus for a complimentary webinar to hear experts delve into the City of Gold Coast’s largest and most extensive web transformation project and...

Government Contracting Performance: Delivering Your Products/Services, Staying In Compliance And Getting Paid REGISTER HERE https://www.govassociation.org/event-5207761 Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to prepare their businesses for success and to prepare them to become certified capture manager...

Does your community rely on tourism? Municipalities of all sizes use Granicus solutions to communicate with local (and tourist) audiences, ease the administrative burden on their staff, and ensure short-term rental compliance. The state of Colorado is a leader in leveraging digital tools to generate tourism funding and market popular destinations. This Powering Tourism webinar and customer panel brings together three government leaders t...

Part of: Delivering Seamless Digital Services Webinar Series Governments foster and progress with modern government solutions, but implementing those solutions isn’t always easy among other responsibilities. When governments rapidly respond to residents digitally, meaningful interactions and operational efficiencies are improved. From digitizing services and forms for licensing and permits to service requests, Granicus Digital Services a...

The United States Department of Defense will host the Mentor Protégé Summit 2023 in Orlando on March 27-30, 2023. The Summit will connect key personnel from various DoD agencies with small businesses looking to join or bolster their position within the defense industrial base. The Summit will focus on strengthening the small business supply chain by improving/increasing access, resources, and opportunities. Attendees will experie...

FEMP offers new eTraining on Federal Energy-Efficient Procurement The U.S. Department of Energy (DOE) Federal Energy Management Program (FEMP) presents the new eTraining course, Contracting for Efficiency. This course offers federal contracting officers a concise introduction to the the process of procuring energy-efficient products and includes actionable guidance as it applies throughout the contracting process. Federal buyers are required t...