It's time to get to know your audience A modern digital government is one that prioritizes long-term citizen engagement. In order to build a connection that lasts, you must start by identifying the core motivations and needs of your audience. By creating “citizen stories” - digital journeys pinpointing your audience’s online engagement with your organization - you’ll have greater insight on what, where and when your aud...

Join us at the Granicus National Summit 2018, the premier gathering for government officials interested in using technology to better improve the citizen experience.Last year, more than 500 government employees representing over 35 organizations attend the Summit. This year, expect more great content, inspirational speakers, hands-on breakout sessions and networking opportunities. Earn up to six continuing professional education (CPE) credits...

Explore areas for improvement to help drive future campaign and outcome success for your agency. Register now for a morning of key insights from the Corporation for National and Community Services on how to plan for the new year. Join us for a morning of learning to discuss how to: Approach rebranding or reviving your agency's brand, campaigns, and website Create a modern accessible design Develop a strong system to promote content and design...