Discussion Topics: How retail IT executives can address the CEOs’ priorities for growth, technology investments, and the workforce Understand the strategy behind total experience and the benefits it possesses for retail organizations Use real-world consumer-facing retail examples to envision your organization’s total experience-based business outcomes Customer and employee experience strategies in business and IT silos never truly...

Discussion Topics: Why boards of directors view COVID-related digital disruption as the biggest external threat Digital initiatives must drive identifiable operational improvement and new revenue streams 67% of boards of directors expect to increase IT and technology spending Board of directors have increased their risk appetite as enterprises prepare for a postpandemic renewal. This is because making investments and strategic decisions in an...

Discussion Topics: Key trends impacting finance’s functional mandate and value proposition How finance leaders can recalibrate their talent, technology and processes for a lasting impact Discover the areas where leading finance teams plan to ramp up their investments EDT: 11:00 a.m. | BST: 16:00External trends continue to fundamentally reshape finance’s areas of comparative advantage. These trends include the democratization of dat...

Discussion Topics: Get an overview of the landscape and context for hyperautomation Find out the latest market update for Robotic process Automation (RPA) Discover recommendations for driving business outcomes Robotic process automation (RPA) has been considered as one of software’s highest-growth categories over the last four years. This has not been lost on investors, as capital investment surpassed $1 billion for the third year in a r...

Discussion Topics: Why hybrid work is more than a location decision and a key enabler of success Leverage human-centric workplace design to drive performance Rethink 6 existing work initiatives to achieve talent and business outcomes We are at an inflection point in the history of work. COVID-19 shattered long-held assumptions about work and raised fundamental questions about why we work the way we do. Employees experienced a more flexible wor...

Discussion Topics: The main factors creating changes in infrastructure and operations (I&O) dynamics The top trends currently impacting I&O professionals The best actions I&O leaders can take to respond to the top trends The pandemic placed new and unexpected pressures on infrastructure and operations (I&O) leaders, but also created new opportunities for them to impact business value. Now, the question is, what comes next? This...

Discussion Topics: Accomplish performance objectives by prioritizing digital business transformation Increase the impact on digital initiatives with special characteristics Drive overall corporate performance with an environment that promotes digital dexterity Digital business transformation has become an integral requirement for all organizations. Despite this, most organizations struggle to keep up pace. In examining a wide range of successf...

Discussion Topics: Leverage shared intelligence to better predict customer behaviors Drive diversity and inclusion agendas Execute on innovation and accelerate time to market Creating continuous long-term customer value through business innovation will ensure your organization not only survives but thrives in an unknown global market. Innovation is not siloed or a pure technology play. It must align with customer and market dynamics and patter...

The global pandemic has accelerated technology disruption, in addition to shifting buyer behaviors and increasing competition. At Gartner Tech Growth & Innovation Conference 2021, you’ll get a uniquely informed update on accelerating your growth in a new era of transformation, and the technology trends that are impacting your business. A post-pandemic guide to thriving and managing high growth for technology service providers. Discov...

Discussion Topics: Determine if your current strategies exacerbate the 3 key employee fatigue drivers Empower employees and managers to co-create new patterns of flexible work Safeguard employees’ mental health and well-being by reducing the risks of overwork The new work environment presents a number of challenges that HR executives must confront to design a hybrid model that works. Confronted with digital distractions, virtual overload...