Though they often bring great promise, many ambitions of IT modernization fail to achieve their goals of a more efficient government. And as the last 18 months have demonstrated, it’s the same services that are often overlooked that may be the most crucial. From reliable unemployment systems to support for warfighters at the edge , these technologies serve as the backbone for government, and should seek to grow and evolve at the same pac...

When the National Artificial Intelligence Initiative Act became law at the beginning of 2021, it added resources and high level support for the government’s expansion of its pilot AI projects into large scale applications. A new AI Initiative Office was created at the White House to provide policy guidance and help speed the use of AI to leverage government data. The Government Accountability Office published its Federal AI Accountabilit...

Government missions and programs are too important to wait for large-scale, high-risk digital transformation. Agencies need innovation and modernization now to ensure vital citizen, servicemember, and Veteran needs are met. Join the 6th annual ‘Evolve for Government’ event to learn how Pega and our industry-leading partners are empowering agencies to achieve outcomes quickly and with real-time insights that improve decision-making....

Over the last year, both citizens and government alike have been challenged to reimagine the way they work, live, and interact with one another. Be it a sudden need for more accessible online resources or best practices for safely working at home and in the office, the call for a more modern citizen service infrastructure has challenged both those who develop and use these tools to innovate and drive change across agencies of all sizes. This s...

Due to today's highly global supply chains, stopping attacks from adversaries is a key business priority. However, current risk management programs go little beyond collecting supplier information, making them ineffective. How do you know a provider has built a trusted supply chain? During this webcast, presented by Cisco, experts will discuss the importance of comprehensive supply chain risk management, including the importance of relationshi...

In the modern age, public sector organizations are not only held accountable for being responsible stewards of taxpayer dollars, they’re also tasked with developing and providing services that put customer experience (CX) first. The leaders who execute those missions regularly encounter aging IT infrastructure, limited resources, and insufficient workforce agility. During this TV episode, you’ll learn how IT leaders from public sec...

Data has become the lifeblood of federal, state and local agencies’ missions, allowing more nimble, informed and effective operations and service. It drives almost every aspect of government services, from cyber threat detection, to mission critical support operations at civilian and military agencies, to externally-facing customer services. Understanding how to harness that data and use it in new, innovative ways remains a continuing ch...

Technology has transformed the way government data and critical infrastructure are organized and protected – including a massive modernization effort underway to streamline operations in the federal regulatory and finance arenas. The goal: Bring financial oversight and the stewardship of taxpayer dollars into the modern age. How will leaders more intentionally leverage innovative solutions like cloud computing to increase the efficiency...

Billions of dollars are flowing into state capitols, city halls and county executive offices. The historic infusion of cash to state and local governments represents a unique opportunity for innovation in infrastructure, technology, economic development and more, But how exactly will states, cities and counties use the money? What are they investing in long-term? And how are they tracking the effectiveness of new goods, programs and services f...

IT modernization continues to be a guiding light for the federal government, but long-standing issues still complicate agencies’ plans, in addition to urgent new issues. Continuing cloud migration and management, more potent cybersecurity and supply chain risks, budgeting, as well as evolving remote work environments add up to an increasingly complex environment for agencies looking to modernize their IT at scale.Adapting to those challe...