Modernization is non-negotiable for government agencies today. Modernization is often talked about in terms of technology enablement or bettering the constituent experience, but how exactly does modernization affect your workforce? According to a recent KPMG survey, 72-percent of senior executives said that outdated technology has hindered their ability to effectively recruit talent. Younger generations simply don’t want to work in a pla...

Digital innovation and modernization has become a front and center priority for public sector contact centers. As the world adjusts to the tectonic shifts that have upended nearly every facet of communication now is the time for leaders to prioritize the digital engagement channels that citizens demand. Citizens have grown accustomed to digital communication and have shown a remarkable interest in finding their own answers.Join NICE CXone Prod...

At a time when disruptive technology is transforming almost every aspect of government, getting from point A to point B is no exception. The workforce expects the same integrated, personalized, and seamless experience they enjoy in their personal lives for official travel and financial leaders are increasingly seeking ways to streamline transportation related tracking and reporting. During this event Uber for Business is bringing together gove...

Over the last eight months, the Biden administration has ushered in new information technology policies, priorities, and programs. For the third installation of Cyber Defenders, GovExec will convene IT leaders from the Defense Department, federal agencies and municipal governments to discuss where cyber programs stand.

Data security has become increasingly complex, with more data generated from more sources than ever before. In an era when digital transformation is critical, how can government agencies ensure their critical data is secure - no matter where it is located, who is accessing it, and on what platform? During this event, Nextgov and Route Fifty are exploring how to elevate your data security posture and evolve security policies to accommodate for...

Ongoing IT modernization pressures and 2020’s unexpected shift to remote work leave all agencies needing to accelerate cloud adoption. The Cloud First to Cloud Smart initiative was already urging the transition, but delay is no longer optional. With the federal government projected to spend up to $7 billion dollars on cloud technology and services in the current fiscal year, the stakes are high.Yet obstacles to effective adoption remain....

Cloud adoption was already well underway in the federal government prior to COVID-19, with policies and programs such as Cloud First, Cloud Smart, FedRamp and TIC 3.0 guiding the way. The scale and flexibility of cloud became apparent over the past year as agencies quickly moved to remote work. As agencies move beyond emergency measures stood up during the initial stages of the pandemic, what is the current state of federal cloud adoption? Dur...

In the face of rising threats to critical government infrastructure and broader national security, law enforcement agencies are seeking the latest technologies and tools to help them achieve their missions and secure their communities. Advancements in biometric identification have become a powerful tool for law enforcement agencies, providing more qualitative and quantitative datasets that better help them protect valued assets and identify th...

As state and local governments begin a new fiscal year, many continue to grapple with financial hardships and budget shortfalls brought on by the Covid-19 pandemic. This fiscal year, states and localities will need to make difficult decisions and think about how they will recover from yet another fiscal crisis, and determine how to potentially leverage federal funding. In this town hall, originally broadcast in May 2021, we will offer a curren...

The Federal Risk and Authorization Management Program (FedRAMP), the government-wide plan to secure cloud products and services, is almost a decade old. It is still evolving, however. Early in 2021, the House of Representative passed a bill that would have codified a number of its provisions into law, standardizing its processes for agencies to on-ramp cloud computing technologies. To date, the Senate has not acted on the bill. At the same tim...